Symptom | Cause and/or Solution |
Nothing appears in the | • The AC power adaptor is disconnected. |
display window or the | t Firmly connect the power cord to the wall outlet |
indicators flash during | |
charging. | • The battery pack is not installed correctly. |
| |
| t Install the battery pack correctly (page 10). |
| • Charging is completed. |
|
|
You cannot charge the | • The camera is turned on. |
battery. | t Turn the camera off (page 11). |
The POWER ON/OFF | • The battery pack is not installed correctly. |
(CHG) indicator flashes. | t Install the battery pack correctly (page 10). |
| • The battery pack has malfunctioned. |
| t Contact your Sony dealer or local authorized |
| Sony service facility. |
|
|
The zoom does not work. | • [CONVERSION LENS] in the setup setting is set |
| to [ON]. |
| t Set it to [OFF] (page 81). |
| • The zoom cannot be used when recording a moving |
| image with [MOVING IMAGE] set to [MPEG |
| MOVIE]. |
|
|
Digital zoom does not | • The digital zoom cannot be used when recording a |
function. | moving image with [MOVING IMAGE] set to |
| [MPEG MOVIE], or the LCD screen is OFF. |
| • [DIGITAL ZOOM] is set to [OFF]. |
| t Set [DIGITAL ZOOM] to [ON] in the menu |
| settings. |
Your camera cannot play | • The mode dial is set to | , |
|
|
| , M, A, S, SCN or |
back images. | SET UP. |
|
|
|
|
|
tSet it to 
(pages 28, 29).
The image and sound are | • You are playing back the file directly from the |
interfered by noise when | “Memory Stick.” |
you play back an image on | t Copy the file to the hard disk of the personal |
a personal computer. | computer and then play back the file from the |
| |
| hard disk (page 36). |
|
|
The image cannot be | t Consult the personal computer or software |
played back on a personal | manufacturer. |
computer. |
|
|
|
Your camera cannot delete | • The image is protected. |
an image. | t Cancel the protection (page 72). |
90