Troubleshooting

If you experience trouble with your camera, try the following solutions.1Check the items below, and refer to “Cyber-shot Handbook” (PDF).

2Remove the batteries, wait for about one minute, re-insert the batteries, then turn on the power.

3Initialize the settings (page 21).4Consult your Sony dealer or local authorized Sony service facility.

Be aware that by sending the camera for repair, you give consent that the contents of the internal memory may be checked.

Batteries and power

The battery remaining indicator is incorrect, or sufficient battery remaining indicator is displayed but the power runs out too quickly.

•This phenomenon occurs when you use the camera in an extremely hot or cold location.

•When using alkaline batteries/Oxy Nickel Primary Battery (sold separately), the displayed time remaining may not be correctly indicated.

•The batteries are discharged. Insert new batteries or charged Nickel-Metal Hydride batteries (sold separately) (page 8).

•When using the Nickel-Metal Hydride batteries, the poles of batteries or the terminals of the battery cover are dirty so the batteries are not charged sufficiently. Clean them with a cotton swab, etc.

•When using the Nickel-Metal Hydride batteries, the displayed time remaining differs from the current one due to the memory effect, etc. Fully discharge and then charge the batteries to correct the display.

•The batteries are dead. Replace them with new ones (page 8).

The batteries run down too quickly.

•You are using the camera in an extremely cold location.

•The batteries are dead. Replace them with new ones.

•When using the Nickel-Metal Hydride batteries, charge them sufficiently.

Camera power is turned off automatically when you open the battery/“Memory Stick Duo” media cover.

•This is not a malfunction. Turn off the camera before you open the battery/“Memory Stick Duo” media cover.

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