Symptom

Cause

Solution

The battery remaining

• You have used the camera for a long time in an

p See page 111.

indicator is incorrect, or

extremely hot or an extremely cold location.

 

sufficient battery

• A deviation has occurred in the remaining

p Fully discharge and then charge the battery pack so that the

remaining indicator is

battery time.

battery remaining indicator functions correctly (page 13).

displayed but the power

• The battery pack is discharged.

p Install a charged battery pack (page 11).

runs out soon.

• The battery pack is dead (page 111).

p Replace the battery pack with a new one.

 

 

 

The battery pack runs

• You are shooting/viewing images in an

down too quickly.

extremely cold location.

 

 

• The battery terminal is dirty.

p Clean the battery terminal with a cotton swab, etc., and charge

 

 

the battery pack.

 

• The battery pack is dead (page 111).

p Replace the battery pack with a new one.

 

 

 

You cannot turn on the

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

camera.

• The AC Adaptor is disconnected.

p Properly connect the AC Adaptor (page 15).

 

• The AC Adaptor has malfunctioned.

p Consult your Sony dealer or local authorized Sony service

 

 

facility.

 

• The battery pack is discharged.

p Install a charged battery pack (page 11).

 

• The battery pack is dead (page 111).

p Replace the battery pack with a new one.

 

• The camera is not properly installed to the USB

p Properly install the camera (page 10).

 

cradle.

 

 

 

 

The power turns off

• If you do not operate the camera for about three

p Turn on the camera again (page 16) or use the AC Adaptor

suddenly.

minutes when using a battery pack, the camera

(page 15).

 

turns off automatically to prevent wearing down

 

 

the battery (page 16).

 

 

• The battery pack is discharged.

p Install a charged battery pack (page 11).

 

• The camera is not properly installed to the USB

p Properly install the camera (page 10).

 

cradle.

 

 

 

 

Troubleshooting

Shooting still images/movies

Symptom

Cause

 

 

 

 

Solution

 

 

 

 

 

 

 

 

The LCD screen is not

• The LCD backlight is turned off with

 

 

in the

p Turn on the LCD backlight with

 

 

 

(page 25).

 

 

 

 

 

 

turned on even when the

dark place.

 

 

 

 

 

 

 

 

 

 

 

 

 

power is turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The subject is not visible

• The mode switch is not set to

or

 

.

p Set it to

or

 

(pages 22 and 70).

 

on the LCD screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

89