Symptom

Cause

Solution

The image and sound are

• You are playing back the file directly from the

p Copy the file to the hard disk of your computer and then play

interrupted by noise when

Memory Stick Duo.”

back the file from the hard disk (pages 80, 81, 82 and 86).

you view a movie on a

 

 

computer.

 

 

 

 

 

You cannot print an

p Check the printer settings.

image.

p Click on HELP for the “ImageMixer Ver. 1.5 for Sony”

 

 

application software.

 

 

 

An error message appears

• The computer display is not set correctly.

p Set the computer display as follows:

when you set the CD-ROM

 

Windows: 800 × 600 dots or more

(supplied) in your

 

High Color (16-bit color, 65,000 colors) or more

computer.

 

Macintosh: 800 × 600 dots or more

 

 

32,000-color mode or more

 

 

 

“Memory Stick Duo”

Symptom

Cause

Solution

 

 

You cannot insert a

• You are inserting it incorrectly.

p Insert it from the right side (page 19).

 

 

“Memory Stick Duo.”

 

 

 

 

 

 

 

 

 

You cannot record on a

• You are using a “Memory Stick Duo” with a

p Set it to the recording position (page 109).

 

 

“Memory Stick Duo.”

write-protect switch, and the write-protect

p Set it to the recording position (page 109).

 

Troubleshooting

You cannot format a

• You are using a “Memory Stick Duo” with a

 

 

switch on the “Memory Stick Duo” is set to the

 

 

 

 

LOCK position.

 

 

 

 

• The “Memory Stick Duo” is full.

p Delete unnecessary images (pages 39 and 72).

 

 

 

• The image size is set to [640(Fine)] when

pInsert a “Memory Stick PRO Duo” (pages 70 and 109).

 

 

 

recording movies.

p Set the image size to other than [640(Fine)].

 

 

 

 

 

 

 

“Memory Stick Duo.”

write-protect switch, and the write-protect

 

 

 

 

 

 

 

switch on the “Memory Stick Duo” is set to the

 

 

 

 

 

 

 

 

LOCK position.

 

 

 

 

 

 

 

 

You have formatted a

• All the data on the “Memory Stick Duo” are

p We recommend that you set the “Memory Stick Duo” write-

 

 

“Memory Stick Duo” by

deleted by formatting. You cannot restore them.

protect switch to the LOCK position to prevent accidental

 

 

mistake.

 

erasure (page 109).

 

 

 

 

 

 

 

95