You cannot copy images.
•Connect the camera and your computer correctly using the supplied cable for
•Follow the designated copy procedure for your OS (pages 62, 70).
•When you shoot images with a “Memory Stick Duo” formatted by a computer, you may not be able to copy the images to a computer. Shoot using a “Memory Stick Duo” formatted by your camera (page 53).
After making a USB connection, “PicturePackage” does not start automatically.
•Start up the “PicturePackage Menu” and check [Settings].
•Make the USB connection after the computer is turned on (page 62).
The image cannot be played back on a computer.
•If you are using “PicturePackage,” click on help at the
•Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a computer.
•You are playing back the movie directly from the internal memory or “Memory Stick Duo”. Copy the movie to the hard disk of your computer, then play back the movie from the hard disk (page 60).
You cannot print an image.
•Check the printer settings.
Images once copied to a computer cannot be viewed on the camera.
•Copy them to a folder recognized by the camera, such as “101MSDCF” (page 66).
•Operate correctly (page 67).
“Music Transfer” cannot recognize the camera.
•The
“Memory Stick Duo”
Cannot insert a “Memory Stick Duo”.
•Insert it in the correct direction (t step 3 in “Read This First”).
Troubleshooting
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