Cannot copy the data on the “Memory Stick Duo” or the computer to the internal memory.

Data on a “Memory Stick Duo” or a computer cannot be copied to the internal memory.

Printing

Also see “PictBridge compliant printer” (as follows) in conjunction with the following items.

Images are printed with both edges cut off.

When you print an image shot with the image size set to [16:9(HDTV)], both edges of the image may be cut off.

When printing images using your own printer, try canceling the trimming or borderless settings. Consult the printer manufacturer as to whether the printer provides these functions or not.

When having images printed at a digital print shop, ask the shop whether they can print the images without cutting off both edges.

PictBridge compliant printer

A connection cannot be established.

The camera cannot be connected directly to a printer that is not compliant with the PictBridge standard. Consult the printer manufacturer as to whether the printer is compliant with PictBridge or not.

Check that the printer is turned on and can be connected to the camera.

Set [USB Connect] to [PictBridge] in the (Setup) menu (page 56).

Disconnect and connect the cable for multi-use terminal again. If an error message is indicated on the printer, refer to the operating instructions supplied with the printer.

Nothing appears on the camera screen when a USB connection is made.

The switch on the cable for multi-use terminal is set to “TV”. Set to “CAMERA” (page 75).

Cannot print images.

Check that the camera and the printer are properly connected using the cable for multi-use terminal.

Turn on the printer. For further information, refer to the operating instructions supplied with the printer.

If you select [Exit] during printing, images may not print. Disconnect and connect the cable for multi-use terminal again. If you still cannot print your images, disconnect the cable for multi-use terminal, turn the printer off and then on, then connect the cable for multi-use terminal again.

Movies cannot be printed.

Images shot using cameras other than this camera or images modified with a computer may not be printed.

Troubleshooting

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