Troubleshooting

If you experience trouble with your camera, try the

3 Should your camera still not work properly, consult

following solutions.

your Sony dealer or local authorized Sony service

1 First check the items on the tables below. If code

facility.

RESET button

displays “C:ss:ss” appear on the LCD
screen, the self-diagnostics display

 

function is working (page 86).

 

2Should your camera still not work properly, press the RESET button on the bottom of the camera using

a fine-tipped object, then turn on the power again. (All the settings including date and time are cleared.)

Batteries and power

Symptom

Cause

Solution

The battery remaining

• You have used the camera for a long time

—

indicator is incorrect, or

 

in an extremely hot or an extremely cold

 

sufficient battery remaining

 

location.

 

indicator is displayed but the

•

The batteries are discharged.

p Install charged batteries (page 16).

power runs out soon.

• The battery contacts or the terminals on

p Wipe any dirt off from them with a dry cloth

 

 

the battery/“Memory Stick” cover are

(page 16).

 

 

dirty.

 

 

•

The Nickel Metal Hydride batteries are

p To restore the batteries to their original

 

 

exhibiting the “memory effect” (page 14).

condition, use them until they are fully drained

 

• The batteries are dead (page 93).

before recharging them.

 

p Replace the batteries with a new one.

 

 

 

 

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