Cyber-shot User Guide PrintSearch
Before Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions/About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Viewing images
Viewing images

Cannot play back images.

Make sure that the memory card is fully inserted into the camera.
The folder/file name has been changed on your computer.
No guarantees are made for playing back, on this camera, files containing images which were
processed on a computer or images which were shot using other cameras.
The camera is in USB mode. Disconnect the USB connection. [Details]
The images on the computer have been copied to the memory card without using “PlayMemories
Home.” Register images that were not managed by the camera on the database registration screen
[Details], or play back these images in Folder View (DSC-W730) [Details].

The date and time are not displayed.

The screen display is set to display images only.
DSC-W730:
Press the (Display Setting) button to display information. [Details]
DSC-W710:
Change the setting using MENU [Display Setting] to display information. [Details]

Cannot display images in index mode.

The camera is set to Easy Mode. Cancel Easy Mode.

Cannot hear music during slideshow (DSC-W730).

Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back.
Transfer music files to the camera with “Music Transfer”. [Details]

The image does not appear on the TV.

Check [Video Out] to see if the video output signal of the camera is set to the color system of your
TV. [Details]
Check whether the connection is correct. [Details]
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