Cyber-shot User Guide
Before Use
Operating the camera
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing Troubleshooting Precautions / About this camera
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Top page > Troubleshooting > Troubleshooting > Viewing images
Viewing images
Cannot play back images.
Make sure that the memory card is fully inserted into the camera.
The folder/file name has been changed on your computer.
No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.
The camera is in USB mode. Delete the USB connection. [Details]
Use “PlayMemories Home” to play images stored on a PC with this camera. Use the application bundled with the Mac to play back the images.
3D images consist of a JPEG file and an MPO file. If either file is deleted on the PC, the camera may not operate correctly.
The date and time are not displayed.
The screen display is set to display images only. Press 
(Display Setting) to display information. [Details]
Cannot hear music during slideshow.
Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back. 
Transfer music files to the camera with “Music Transfer”. [Details]
The image does not appear on the TV.
For viewing movies, the camera and television must use the same color television system. [Details] 
Check whether the connection is correct. [Details]
The 3D images do not appear on the TV even though the camera is in [3D Viewing] mode.
Check that the TV is set to display the 3D images.
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