“Data error” appears on the TV screen when playing a DATA CD/DATA DVD.

,The MP3 audio track/JPEG image file you want to play is broken.

,The data is not MPEG-1 Audio Layer III data.

,The JPEG image file format does not conform to DCF (page 47).

,The JPEG image file has the extension “.JPG” or “.JPEG,” but is not in JPEG format.

The CONTROL FOR HDMI function does not work.

,When HDMI indicator does not light up on the front panel, check the HDMI connection (page 15).

,Set the “CONTROL FOR HDMI” setting in “HDMI SETUP” to “ON” (page 62).

,Make sure that the connected component is compatible with the CONTROL FOR HDMI function. Please refer to the operating instructions of the component for detailed explanation.

,If you change the HDMI connection, connect and disconnect the AC power cord, or if a power failure occurs, turn on all components connected to HDMI, and set “CONTROL FOR HDMI” setting in “HDMI SETUP” to “OFF,” then set the “CONTROL FOR HDMI” setting in “HDMI SETUP” to “ON” (page 62).

‘BRAVIA Sync’ display does not appear.

,Turn off any display of the DVD player displays. Then, try again.

,Please return to the one screen mode if your TV is in two screen mode. Then, try again.

Display language on the screen switches automatically.

,When “LANGUAGE FOLLOW” is set to “ON” in the “HDMI SETUP” (page 62), the display language on the screen automatically switches, according to the language setting of the connected TV, if you change the language settings on your TV, etc.

The DVD player turns on automatically.

,HDMI input is selected using TV Interface. Some TV has this function for CONTROL FOR HDMI.

,“CONTROL FOR HDMI” in “HDMI SETUP” is set to “ON” (page 62).

Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 50) with a combination of a letter and four digits appears on the screen and the front panel display. In this case, check the following table.

C:13:50

First three

Cause and/or corrective

characters of

action

the service

 

number

 

 

 

C 13

The disc is dirty or recorded

 

in a format that this player

 

cannot play (page 6).

 

, Clean the disc with a

 

cleaning cloth or check its

 

format.

 

 

C 31

The disc is not inserted

 

correctly.

 

, Re-insert the disc

 

correctly.

 

 

E XX

To prevent a malfunction, the

(xx is a number)

player has performed the

 

self-diagnosis function.

 

, Contact your nearest

 

Sony dealer or local

 

authorized Sony service

 

facility and give the 5-

 

character service number.

 

Example: E 61 10

 

 

66US

Page 66
Image 66
Sony DVP-NC800H operating instructions Self-diagnosis Function, 66US, When letters/numbers appear Display