Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the power cord is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 11) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,The disc is dirty or flawed.

,You set the “PROGRESSIVE (COMPONENT OUT ONLY)” to “ON” in “SCREEN SETUP” (page 32) even though your TV cannot accept the progressive signal. In this case, refer to page 32 to reset the setting.

,Even if your TV is compatible with progressive format 480p signals and connected using COMPONENT VIDEO OUT jacks, the image may be affected when you set the player to progressive format. In this case, set the “PROGRESSIVE (COMPONENT OUT ONLY)” in “SCREEN SETUP” to “OFF” (page 32) so that the player is set to normal (interlace) format.

,The player is connected to an input device that is not HDCP compliant. See page 12.

,If the HDMI OUT jack is used for video output, changing the “HDMI RESOLUTION” setting in “HDMI SETUP” may solve the problem (page 35). Connect the TV and the player using a video jack other than the HDMI OUT, and switch the TV’s input to the connected video input so that you can see the on-screen displays.

Change the “HDMI RESOLUTION” setting in “HDMI SETUP,” and switch the TV’s input back to HDMI. If the picture still does not appear, repeat the steps and try other options.

,Press [/1 to turn off the player, and enter “369” using the number buttons on the remote, then press [/1 to turn on the player again (page 36).

There is no picture/picture noise appears when connected to the HDMI OUT jack.

,Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then connect the HDMI cord again.

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the audio component (page 13).

,The audio component input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (COAXIAL)/HDMI OUT jack, check the audio settings (page 34).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.” Press AUDIO to select the recorded track.

,The equipment connected to the HDMI OUT jack does not conform to the audio signal format, in this case set “AUDIO (HDMI)” in “HDMI SETUP” to “PCM” (page 36).

No sound is output from the HDMI OUT jack

,Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then connect the HDMI cord again.

,The HDMI OUT jack is connected to a DVI device (DVI jacks do not accept audio signals).

Information Additional

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