The sound volume is low.
,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” in “AUDIO SETUP” to “TV MODE” (page 34).
Operation
The remote does not function.
,The batteries in the remote are weak.
,There are obstacles between the remote and the player.
,The distance between the remote and the player is too far.
,The remote is not pointed at the remote sensor on the player.
The disc does not play.
,The disc is turned over.
Insert the disc with the playback side facing down.
,The disc is skewed.
,The player cannot play certain discs (page 2).
,The region code on the DVD does not match the player.
,Moisture has condensed inside the player (page 3).
,The player cannot play a recorded disc that is not correctly finalized (page 41).
The album/track/file names are not displayed correctly.
,The player can only display numbers and alphabet. Other characters are displayed as “*”.
The disc does not start playing from the beginning.
,Program Play, Shuffle Play, Repeat Play, or
,Resume play has taken effect (page 17).
“Copyright lock” appears and the screen turns blue when playing in
,Images taken from digital broadcasts, etc., may contain copy protection signals, such as complete copy protection signals, single copy signals, and
When images that contain copy protection signals are played, a blue screen may appear instead of the images. It may take a while when looking for playable images. (For player that cannot play images that contain a copy protection only)
Some functions such as Stop, Fast Play, Slow Play,
,Depending on the disc, you may not be able to do some of the operations above.
The player does not operate properly.
,When static electricity, etc., causes the player to operate abnormally, unplug the player.
5 numbers or letters are displayed on the screen.
,The
The disc tray does not open and “LOCKED” appears on the front panel display.
,Child Lock is set (page 9).
The disc tray does not open and “TRAY LOCKED” appears on the front panel display.
,Contact your Sony dealer or local authorized Sony service facility.
“Data error” appears on the TV screen when playing video, photo, and music files.
,The video, photo, and music files you want to play is broken.
The CONTROL FOR HDMI function does not work.
,Make sure that the connected component is compatible with the CONTROL FOR HDMI function. Please refer to the operating instructions of the component for detailed explanation.
,Make sure that the TV’s input is switched to DVD player so that the signal from the player appears on the TV screen, and “CONTROL FOR HDMI” is set to “ON” (page 36).
‘BRAVIA Sync’ display does not appear.
,Turn off any display of the DVD player displays. Then, try again.
,Please return to the one screen mode if your TV is in two screen mode. Then, try again.
38US