17
Additional Information

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.

Power

The power is not turned on.

,Check that the AC adaptor is connected
securely (page 8).
,Check that the rechargeable battery is
sufficiently charged (page 9).

The battery cannot be charged or

charging time is long.

,If the CHARGE indicator flashes while
the AC adaptor is connected, the ambient
temperature may not be appropriate.
Charge the battery in an ambient
temperature of between 5 °C (41 °F) to
35 °C (95 °F).
,Charging takes longer if the player is
turned on. Before charging, turn off the
player.
,If you have not used the player for more
than a year, the battery may have been
deteriorated. Consult your nearest Sony
dealer.

Picture

The black points appear and the red,

blue, green points remain on the LCD.

,This is a structural property of the LCD
and not malfunction.

Sound

There is no sound.

,The player is in pause mode or in slow
play mode.
,The player is in fast forward or fast
reverse mode.

Operation

Nothing happens when buttons are

pressed.

,
Press HOLD for more than two seconds to
enable button operation (
page 5
).
You can also cancel the HOLD function
by turning off the player.

The disc does not play.

,If the disc is turned over, a “No Disc” or
“Cannot play this disc.” message
appears. Insert the disc with the playback
side facing down (page 11).
,The disc is not set until it clicks
(page 11).
,The disc is dirty or flawed (page 20).
,The disc that cannot be played is
inserted. Check the region code matches
the player, and that the disc has been
finalized (page 21).
,Parental Control has been set. Change
the setting (page 16).
,Moisture has condensed inside the player
(
page 19
)
.

The disc does not start playing from the

beginning.

,Repeat Play (page 11) is selected.
,Resume play has taken effect (page 11).
,The Playlist of the created disc is
automatically played. To play original
titles, press x twice, and press
OPTIONS to select “Original.”
,continued