Troubleshooting

This chapter lists some problems that you might encounter while using your GC79. Some problems require you to contact your service provider, but most of the problems you can easily correct yourself.

GC79 Manager Icon Errors

appears

GC79 isn't present, please insert.

 

in the task bar

 

 

 

 

Indicates that the GSM/GPRS radio is turned off. Right-click

appears

the icon and select Turn GSM/GPRS Radio On.

in the task bar

 

 

 

 

Indicates that the GC79 cannot find a GSM network, there is no

appears

network within range or the received signal is too weak. You have

in the task bar

to move to get a stronger signal.

 

 

A signal is

Indicates that a GSM network is present, but no GPRS service

present but you

is available. This can be caused by; no GPRS service in the area,

can’t connect

you are trying to roam on a network for which no GPRS roaming

to the GPRS

agreement exists or there is a temporary fault on the network.

network

Contact your network operator for more details.

 

 

 

Indicates that the wireless LAN radio is turned off. Right-click the

appears

icon and select Enable Radio.

 

in the task bar

 

 

 

 

Indicates that the GC79 cannot find a wireless network, there is no

appears

network within range or the received signal is too weak. You have

in the task bar

to move to get a stronger signal.

 

 

Software Errors

Grey menu

Grey text indicates a function that is temporarily unavailable,

options in the

for example due to your subscription or due to a certain setting

software

which has not been turned on.

applications

 

 

 

Troubleshooting53