VAIO Support Agent

Using Common Solutions

Common Solutions offers automated, One-Click Fixes to repair common software problems. These solutions can integrate information such as knowledge base articles and Frequently Asked Questions (FAQs). You can run One-Click Fixes directly from VAIO Support Agent or from a Web browser.

1Click the Common Solutions button. The Common Solutions dialog box appears.

2Double-click on the desired category to expand and view available SupportActions.

❑VAIO Support Local Server (C:/program files/support.com...) provides a list of SupportActions available on your computer’s hard disk drive.

❑VAIO Support Local Server (http://sdcglobal4.sel.sony.com...) provides a list of SupportActions available from the Internet.

Common Solutions dialog box (1st level)

✍Connect to the Internet before attempting to view the category, “Vaio Support Local Server (http://sdcglobal4.sel.sony.com...).” This category is unavailable without an Internet connection.

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