VAIO® Notebook Quick Start

3Click the resize arrows next to the SupportAction categories to expand or collapse the categories.

Common Solutions dialog box (2nd level)

4Select the appropriate SupportAction from the list.

5Click Run or double-click the desired SupportAction. The available SupportActions are shown in bold type.

✍You cannot undo One-Click Fixes.

About Automatic Updates

The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update.

Each time the VAIO Support Agent prepares to check for updates, the Agent Status Update dialog box appears and asks you to respond, unless you have previously selected the option, “Always accept updates and do not prompt me again.”

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