BAdditional Information
Troubleshooting
This section provides information related to the most common problems encountered by users of this product, and their solutions. Check the points listed here before contacting your Sony dealer or local authorized Sony service facility. Refer also to the operating instructions of your computer.
POWER
The power does not turn on.
cCheck that the AC adaptor or AC power cord is connected securely.
TV
Images do not appear on your TV.
cCheck that all connecting cords are connected securely.
cCheck whether the connecting cords are damaged.
cSwitch the input selector on your TV (such as to “VIDEO”).
cCheck the TV settings and the video connection (page 14).
cCheck the RESOLUTION switch on the rear. Slide the switch according to your TV’s resolution (page 14).
cCheck the connection and the setting according to the connected jack as follows.
-When connected HDMI OUT jack
•Check the connection.
•Check that [Video Resolution] is set to [Prioritize HDMI] in [Video Setup] (page 61).
-When connected COMPONENT VIDEO OUT jacks
•Disconnect the HDMI cord, if connected.
•Slide the RESOLUTION switch according to your TV’s resolution.
-When connected VIDEO OUT/
•Slide the RESOLUTION switch to 480i (page 16).
•Check the connection of the audio/video cord.
•If the HDMI cord is also connected, the HDMI connection may have priority. In this case, disconnect the cord after switching the RESOLUTION switch to 480i.
The photo does not fill the screen.
cSet the image size to fit the aspect ratio of your TV (page 67).
HDMI Control function does not work.
cCheck the HDMI connection.
cCheck [HDMI Control] of [Unit Settings] is set to [On] (page 60).
cCheck whether the connected TV is compatible with HDMI Control function.
cCheck the HDMI Control setting on the connected TV. Refer to the instructions of your TV.
Images
Imported photos are sorted by shooting date automatically.
cImport manually (page 24).
The “?” icon appears on the thumbnail list.
cFiles other than images or unplayable images are displayed as a “?” icon on the thumbnail screen.
The unit may not play photos edited on other units.
The photo cannot be displayed.
cThe unit plays JPEG image files that
conform to the DCF* image file format.
*“Design rule for Camera File system”: Image standards for digital cameras regulated by JEITA (Japan Electronics and Information Technology Industries Association).
cSome functions may not work correctly for JPEG images that do not conform to DCF format (image files edited with a computer, etc.).
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