BAdditional Information
Troubleshooting
This section provides information related to the most common problems encountered by users of this product and their solutions. Check the points listed here before contacting your dealer or a service center. Refer also to the documentation of your computer.
Memory Card
The memory card access lamp does not light up. The unit does not recognize the inserted memory card.
cRemove the memory card and insert again.
When multiple memory cards are inserted, the left side memory card has priority to be recognized.
After copying, the files are deleted from the memory card.
cSet [Memory Card Image Delete] in [Settings] to OFF.
A copied image file is sorted by the shooting date automatically.
cSet [Auto Date Sort] in [Settings] to OFF.
A copied image file is saved in the folder named “19800000.xxx”.
cIf the copied image has no date, it is saved in a folder named “19800000.xxx”.
All folders do not appear.
cWhen selecting a folder from the Calendar screen, only the selected date folder appears.
To display all folders, Select [Folder] in the Home menu.
The “?” icon appears on the Thumbnail screen.
cThe files other than images are displayed as a “?” icon on the Thumbnail screen.
It takes time to display an image, a thumbnail, or a slide show.
cIt may take time depending on the file format.
TV
The picture does not appear on your TV.
cCheck the setting of [Video Output] in [Settings]. After changing the setting of [Video Output] in [Settings], turn off the unit.
If the changed setting caused no picture on your TV, turn off the unit. With holding the M button, turn on the unit.
-For using component output
Check the TV setting and the connection using the component video cable.
-For NTSC/PAL output
Check the connection using audio/ video cable. If the component video cable is also connected, the component video cable has the priority. In this case, disconnect the component video cable.
Images
The folder name is not displayed as the same as the shooting date.
cThe folder name is automatically given according to the most recent shooting date or last modified date of the images. Refer to “Folder name and image storage locations” (page 23), and “Sorting Images by Shooting Date” (page 45).
Slide show
The favorite music cannot be selected for the slide show.
cCheck that the “WAV” file is stored in the “MUSIC” folder of the unit.
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