Troubleshooting (continued)
Radio stations cannot be tuned in.
•Check that the antennas are connected securely. Adjust the antennas and connect an external antenna if necessary.
•The signal strength of the stations is too weak (when tuning in with automatic tuning). Use direct tuning.
•Make sure you set the tuning interval correctly (when tuning in AM stations with direct tuning).
•No stations have been preset or the preset stations have been cleared (when tuning by scanning preset station. Preset the stations (page 30).
•Press DISPLAY so that the frequency appears in the display.
RDS does not work.*
•Make sure that you’re tuned to an FM RDS station.
•Select a stronger FM station.
The RDS information that you want does not appear.*
Contact the radio station and find out whether they actually provide the service in question. If so, the service may be temporarily out of order.
There is no picture or an unclear picture appears on the TV screen or monitor.
•Select the appropriate input selector on the receiver.
•Set your TV to the appropriate input mode.
•Move your TV away from the audio components.
The remote does not function.
•The VIDEO3, TV/SAT, PHONO, AUX, MULTI CH, SOURCE, DIRECT, AAC
•Point the remote at the remote sensor g on the receiver.
•Check that the command mode of the remote corresponds to that of the receiver. If the command mode of the receiver and the remote is different, you cannot use the remote to operate the receiver (pages 35 and 40).
•Press MAIN MENU on the remote before you use the V/v/B/b buttons for receiver operation.
•To activate the buttons with orange printing, press ALT first before pressing the buttons.
•Remove any obstacles in the path between the remote and the receiver.
•Replace both batteries in the remote with new ones, if they are weak.
•Make sure you select the correct input selector on the remote.
•If the remote is set to operate the TV only, use the remote to select a source or component other than TV before operating the receiver or other component.
If you are unable to remedy the problem using the troubleshooting guide
Clearing the receiver’s memory may remedy the problem (page 14). However, note that all memorized settings will be reset to their factory settings and you will have to readjust all settings on the receiver.
If the problem persist
Consult your nearest Sony dealer.
* Models of area code CEL, CEK only.
Clearing the receiver’s memory
To clear | See |
All memorized settings | page 14 |
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Customized sound fields | page 27 |
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