Trouble shooting
Please check the following before contacting your Sony dealer.
Note in case of repairs
•Some kinds of repair work may require that the hard disk be formatted or replaced. In either case, all data on the hard disk will de deleted.
•During repair work, Sony may perform a minimal check of the data on a hard disk in order to verify improvements or the occurrence of defective symptoms. However, Sony never copies or saves the data.
Power sources
Symptom | Cause/Remedy |
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The camcorder gets warm. | • This unit may get warmer while you use it. This is not a malfunction. |
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The remaining battery time indicator | • The ambient temperature is too high or too low, or the battery pack has not been |
does not indicate the correct time. | charged enough. This is not a malfunction. |
| t Fully charge the battery pack again. If the problem persists, the battery pack |
| may be worn out. Replace it with a new one (p. 8). |
| • The indicated time may not be correct in certain circumstances. |
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The battery pack discharges too | • The ambient temperature is too high or too low, or the battery pack has not been |
quickly. | charged enough. This is not a malfunction. |
| t Fully charge the battery pack again. If the problem persists, the battery pack |
| may be worn out. Replace it with a new one (p. 8). |
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Recording
Symptom | Cause/Remedy |
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Sliding the REC switch does not | • The POWER switch is set to COMPUTER. |
record images. | t Slide the POWER switch to VIDEO (p. 6). |
| • This unit is recording the image you have just shot. |
| t Leave this unit for a while and then slide the REC switch. |
| • This unit is full. |
| t Delete unrequired images. |
| t Format this unit by selecting DELETE and then FORMAT. |
| • The temperature of this unit is extremely high. |
| t Turn off this unit and leave it for a while in a cool place. |
| • The temperature of this unit is extremely low. |
| t Leave this unit for a while with the POWER switch turned on. If you still |
| cannot operate this unit, turn it off and move it to a warm place. Leave this |
| unit there for a while and then turn it back on. |
| • The folder number shows 999 and the file number shows 9999. |
| t Delete unrequired images (p. 11) or format this unit by selecting DELETE and |
| then FORMAT. |
| • You may be unable to record images during drop detection. |
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