Sony HXR-NX5N Troubleshooting

90

Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, follow the flow chart below.

•Power sources/LCD screen/Wireless Remote Commander···p.90

•Memory card/flash memory unit···p. 92

•Recordi ng···p. 92

•Playb ack···p. 95

•Conne cting to TV···p. 96

•Dubbin g/Editing/Connecting to other devices···p. 97

•GPS···p. 97

•Connecting to a computer···p. 98

The power does not turn on or abruptly turns off.

• Attach a charged battery pack to the camcorder (p. 12).

• Use the AC Adaptor/Charger to connect to a wal l outlet (wall socket) (p. 12).

The camcorder does not operate even when the power is set to on.

• Disconnect the AC Adaptor/Charger fro m the wall outlet (wall socket) or remo ve the battery

pack, then reconnect it after about 1 minute.

• Press the RESET button (p. 121) using a sharp-pointed object.

The camcorder gets warm.

• The camcorder may get warmer while you use it. This is not a malfunction.

The remaining battery time indicator does not indicate the correct time.

• Ambient temperature is too high or too low, or the batter y pack has not been charged enough.

This is not a malfunction.

• Fully charge the battery again. If the problem persists, the bat tery may be worn-out. Replace

it with a new one (p.12, 108).

•T he indicated time may not be correct in certain circumstances. For example, when you open

or close the LCD panel, it takes about 1 minute to display t he correct remaining battery time.

1Check your camcorder, referring to the items on pages 90 to 98.

2Disconnect the power source, reconnect the power source after about 1 minute and turn

on your camcorder.

3Press the RESET button (p. 121) with a pointed object, then turn on your camcorder.

This operation will reset the date, time and area settings.

4Consult your Sony dealer or local authorized Sony service facility.

Power sources/LCD screen/Wireless Remote Commander

Contents

Main Read this first To handle the recorded images on your computer Types of memory cards you can use in your camcorder Types of Memory Stick PRO Duo media you can use in your camcorder Using the camcorder About menu items, LCD panel, viewfinder, and lens About temperature of your camcorder and battery pack On recording Read this first (Continued) On playing back movies Discs recorded with high definition image quality (HD) Save all your recorded image data Format the recording media using [MEDIA FORMAT] if images are not recorded or played back properly About this manual Table of Contents Getting Started Recording/Playback Operating the menu ......................................................... .....67 Editing Using the Menu Connecting with a Computer Page Getting Started Step 1: Checking supplied items Step 2: Attaching the supplied microphone and the lens hood with lens cover 1 2 3 Attaching the supplied microphone 4 To remove the lens hood with lens cover To open or close the shutter of the lens hood with lens cover Attaching the lens hood with lens cover Step 3: Charging the battery pack 1 2 3 4 After charging the battery Using an outside power source Step 4: Turning the power on and holding your camcorder properly 1 Step 3: Charging the battery pack 2 3 Step 5: Adjusting the LCD panel and viewfinder To turn off the LCD backlight to make the battery last longer LCD panel Step 5: Adjusting the LCD panel and viewfinder (Continued) When the picture in the viewfinder is hard to see Viewfinder Step 6: Setting the date and time 1 2 3 4 Changing the language setting Step 6: Setting the date and time (Continued) Step 7: Inserting a memory card/Attaching a flash memory unit 1 2 To eject the memory card Selecting the memory card slot to be used for recording 1 Flash memory unit 2 3 To remove the flash memory unit Recording 1 2 3 Recording (Continued) To continue recording on the memory cards, one after another (Relay recording) To record movies using both the memory card and the flash memory unit (Simultaneous recording) To record in high definition image quality (HD) To record in standard definition image quality (SD) Changing the setting of the record button/handle record button Recording (Continued) Selecting high definition image quality (HD) or standard definition image quality (SD) Selecting the recording format Page Changing the settings of your camcorder recordings Adjusting the zoom Using the power zoom lever Using the handle zoom Using the zoom ring 1 2 To restore automatic adjustment Adjusting the focus manually Using automatic focus temporarily (Push auto focus) Adjusting the image brightness Adjusting the iris To adjust the iris automatically To adjust the gain automatically Adjusting the shutter speed Adjusting the gain To adjust the shutter speed automatically Adjusting to natural color (White balance) 1 2 3 To save the adjusted white balance value in memory A or B To adjust the white balance automatically Customizing the picture quality (Picture profile) 1 2 3 To cancel the picture profile recording To change the picture profile BLACK LEVEL To set the black level. To correct gamma in low intensity area. GAMMA To select a gamma curve. KNEE To set the color phase. COLOR MODE To set type and level of colors. COLOR LEVEL COLOR DEPTH WB SHIFT DETAIL To set items for the detail. SKINTONE DETAIL To adjust the detail of skintone areas to reduc e wrinkles. To reset the picture profile to the default setting. COPY To copy the settings of the picture profile to another picture profile number. Audio setup Adjusting the volume 2Turn the AUDIO LEVEL dial F to adjust the volume during recording or standby. Acquiring location information To restore automatic adjustment Set the AUTO/MAN (CH1/CH2) switch E of the manually adjusted channel to AUTO. location information at the time movies were recorded. Setting the headphone sound 2 3 4 Recording with the SMOOTH SLOW REC function To reset the time code Setting time data Presetting the user bit Synchronizing the time code of this camcorder with that of another Synchronizing the time code of another camcorder with that of this Page Assigning the functions to the ASSIGN buttons 1 2 3 Page Playback 1 2 3 Playback (Continued) To adjust the volume Viewing still images To return to the recording mode Playback (Continued) Changing/checking the settings in your camcorder Changing the screen Displaying recording data (Data code) 1 Changing/checking the settings in your camcorder (Continued) 2 To hide the display Displaying the settings in your camcorder (Status check) Connecting a monitor or a TV Connecting a monitor or a TV (Continued) Operating the MODE menu Protecting recorded images (Protect) 2 3 4 To undo the protection of movies and still images Using the Playlist of movies 2 4 3 2 Capturing still images from a movie 2 3 4 5 Dividing a movie 2 3 4 Deleting movies and still images Dividing a movie (Continued) 2 3 4 To delete all movies/still images at one time Dubbing movies/ copying still images 2 5 3 4 6 Dubbing movies/copying still images (Continued) 2 3 Copying still images 6 4 5 Formatting the recording media 2 3 4 Preventing data on recording media from being recovered Repairing the image database file 2 3 4 5 Operating the menu 1 2 3 4 5 6 Operating the menu (Continued) Using the Menu Menu items (CAMERA SET) menu (p.71) (REC/OUT SET) menu (p.77) Menu items (Continued) (OTHERS) menu (SMOOTH SLOW REC) menu (EDIT) menu 62) (CAMERA SET) GAIN SET SMOOTH GAIN HYPER GAIN AGC LIMIT IRIS RING ROTATE WB PRESET WB OUTDOOR LEVEL AE SHIFT WB TEMP SET ATW SENS SMOOTH WB AE RESPONSE AUTO IRIS LIMIT BACK LIGHT FLICKER REDUCE SPOTLIGHT AF ASSIST FOCUS MACRO HANDLE ZOOM SPEED ZOOM D.EXTENDER FADER x.v.Color COLOR BAR (REC/OUT SET) REC SET VIDEO OUT (AUDIO SET) menu AUDIO FORMAT AUDIO LIMIT HEADPHONE OUT INT MIC SET XLR SET A M Page (DISPLAY SET) ZEBRA PEAKING MARKER EXPANDED FOCUS TYPE CAMERA DATA DISPLAY AUDIO LEVEL DISPLAY ZOOM DISPLAY FOCUS DISPLAY SHUTTER DISPLAY LCD BRIGHT LCD COLOR LCD BACKLIGHT LEVEL VF BACKLIGHT VF COLOR DISPLAY OUTPUT VF POWERMODE REMAINING (TC/UB SET) menu TC PRESET UB PRESET TC FORMAT TC RUN TC MAKE UB TIME REC (OTHERS) menu ASSIGN BUTTON CLOCK SET AREA SET DST SET/SUMMERTIME LANGUAGE Page Saving images with a computer Preparing a computer (Windows) Step 1 Checking the computer system Step 2 Installing the supplied software Content Management Utility To disconnect your camcorder from the computer Troubleshooting Power sources/LCD screen/Wireless Remote Commander Page Memory card/flash memory unit Recording Page Iris, gain, shutter speed, or white balance cannot be adjusted manually. Tiny spots in white, red, blue, or green appear on the screen. Playback Connecting to TV Dubbing/Editing/Connecting to other devices GPS Connecting to a computer Warning indicators and messages Self-diagnosis display/Warning indicators Warning indicators and messages (Continued) Warning messages Recording time of movies Recording time Approximate time available when you use a fully charged battery pack. Playing time Approximate time available when you use a fully charged battery pack. Recording time of movies (Continued) Standard definition image quality (SD) bNotes zTips 1 GB 10 (10) 2 GB 25 (25) 4 GB 55 (50) 8 GB 115 (105) 16 GB 235 (210) 32 GB 475 (425) Using your camcorder abroad Power supply Viewing high definition image quality (HD) movies Viewing standard definition image quality (SD) movies On TV color systems File/folder structure on the memory card and the flash memory unit Maintenance and precautions About the AVCHD format About GPS What is the AVCHD format? Recording and playback on your On triangulating errors About the Memory Stick media xOn the Memory Stick Duo media adaptor On image data compatibility What is an InfoLITHIUM battery pack? To charge the battery pack To use the battery pack effectively About the remaining battery time indicator About the InfoLITHIUM battery pack About battery life About charging the battery pack On use and care About x.v.Color About handling of your camcorder Moisture condensation LCD screen On adjustment of the touch panel (CALIBRATION) On handling the casing About care and storage of the lens On charging the pre-installed rechargeable battery Removing dust from inside the viewfinder 1 2 Specifications System Output connectors Specifications (Continued) Input connectors Input/Output connectors LCD screen General Rechargeable battery pack NP-F770 (supplied with HXR-NX5U) Rechargeable battery pack NP-F570 (supplied with HXR-NX5N) On trademarks Specifications (Continued) Notes on the License On GNU GPL/LGPL applied software Identifying parts and controls To mount the accessory shoe To remove the accessory shoe Page Page To attach a shoulder strap Page To change the battery of the Wireless Remote Commander Wireless Remote Commander WARNING Screen indicators Upper left Upper right Center Bottom Page Index A B C D I K L M N S T U V W