Other Info

Video

Problem

Possible Remedies

No picture (screen not lit), no

s

If your TV does not turn on, and a red light keeps flashing, your TV may need

sound

 

service. Call your local Sony Service Center.

 

s

Make sure the power cord is plugged in.

 

s

Press the POWER button on the right side of the TV.

 

s

Press the TV/VIDEO button to cycle through the connected video sources.

 

s

Try another channel; it could be station trouble.

 

 

Dark, poor or no picture (screen s

Adjust the Picture option in the Video Menu (see page 92).

lit), good sound

s

Adjust the Brightness option in the Video Menu (see page 92).

 

s

Check the antenna/cable connections.

 

 

 

No color./Dark picture./

s

Press the PICTURE (MODE) button to select the desired Picture mode

Color is not correct.

 

(see page 56).

sAdjust the Color option in the Video Menu (see page 92).

Only snow and noise appear on s Check the antenna/cable connections.

the screen

s Try another channel; it could be station trouble.

 

s Press ANT to change the input mode (see page 57).

 

 

Dotted lines or stripes

s Adjust the antenna.

 

s Move the TV away from noise sources such as cars, neon signs, or hair-dryers.

 

 

Double images or ghosts

s Using a highly directional outdoor antenna or a cable may solve the problem.

 

 

Striped noise during

s Video head interference. Keep your VCR away from the TV.

playback/recording of a VCR

s Leave a space of 30 cm (11 7/8 inches) between your VCR and the TV to avoid

 

noise.

 

s Avoid installing your VCR in front of the TV or at the side of the TV.

 

 

Image left on screen

s Perform image retention recovery. (see page 98)

 

s Use the Screen Saver function (see page 98).

 

 

The screen flickers when

s This is caused by feature of the Plasma Display Panel, and does not indicate a

turning on the TV.

malfunction of the TV.

 

 

“Black box” on screen

s You have selected a text option in the Setup Menu and no text is available. (See

 

page 104 to reset Setup selections.) To turn off this feature, set the Caption Vision

 

option to Off. If you were trying to select closed captioning, select CC1 instead of

 

TEXT 1-4.

 

 

Bars appear at the top and

s Some wide-screen programs are filmed in aspect ratios that are greater than 16:9,

bottom of the screen

such as 2.35:1. (This is especially common with theatrical releases). Your TV will

 

show these programs with bars at the top and bottom of the screen. For more

 

details, check the documentation that came with your DVD (or contact your

 

program provider).

Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes

sThe compression used by certain digital broadcasts and DVDs may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. This is due to your TV’s large screen and ability to show very fine detail, and is normal for certain digitally recorded programs. Adjust the reality/clarity in the DRC Palette option (see page 93) to optimize the picture while viewing these sources.

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