General

Problem

Possible Remedies

How to reset TV to factory

Turn on the TV. While holding down the M button on the remote control, press the

settings

 

POWER button on the TV. Release the POWER button then release the M button.

 

 

The TV will turn itself off, then back on again with Initial Setup.

 

 

WARNING: This operation will clear all of your customized settings including

 

 

Parental Lock setting.

 

 

 

How to restore Picture settings

Select Reset setting option while in the Picture setting (see page 59).

to factory settings

 

 

 

 

 

How to restore Sound settings

Select Reset setting option while in the Sound setting (see page 62).

to factory settings

 

 

 

 

 

Cannot cycle through the other

Be sure the Label Video Inputs option is not set to Skip (see page 71).

video equipment connected to

 

 

the TV

 

 

 

 

 

Cannot operate the setting

If a setting option appears in gray, this indicates that the setting option is not available.

 

 

 

Lost password

On the password screen (see page 68), enter the following master password: 4357.

 

 

The master password clears your previous password; it cannot be used to

 

 

temporarily unblock channels.

 

 

 

TIMER LED on front panel is

When lit, indicates that the timer is set (see page 72). When the timer is set, this

lit

 

LED will remain lit even when the TV is turned off.

 

 

 

LAMP LED blinks in red

Replace the lamp (see page 76).

 

 

Digital cable box does not work

If you are connecting a VCR and digital cable box using a splitter, as described on

 

 

page 31, you must use a special bi-directional splitter that is designed to work with

 

 

your digital cable box. Contact your cable provider for details.

 

 

 

Cannot record digital channels

Only analog channels can be recorded to your VCR.

to VCR

 

 

 

 

 

TV cabinet creaks

When the TV is in use, there is a natural rise in temperature, causing the cabinet to

 

 

expand or contract and may be accompanied by a slight creaking noise. This is not

 

 

a malfunction.

 

 

 

A slight creaking noise occurs

Advanced Iris applies a mechanical iris system. When Advanced Iris is set, a

from the bottom part of the TV

 

natural creaking noise occurs due to the basic structure of the optical unit. The

 

 

creaking sound is an inherent nature of this system and is not a defect.

 

 

 

The cooling fan is loud

If the TV is used at high altitudes and set to High, the cooling fan runs faster and

 

 

its sound becomes louder. If the TV is not used at high altitudes, set Cooling

 

 

Mode to Normal (see page 73).

 

 

 

"High Temperature Warning!"

Make sure to remove dust from the ventilation slots on the rear and both sides of

message appears

 

the TV. In addition, make sure that there are no obstacles in front of the ventilation

 

 

slots. If the message still appears after the dust or obstacles are removed, the TV

 

 

may need servicing. Call your local Sony Service Center.

 

 

 

The TV does not turn on

The TV cools down its projection lamp when the power is turned off. It takes up to

 

 

two minutes for the picture to come back after the TV is turned on again. Wait for

 

 

a while until the picture comes back.

 

 

 

Information Other

(Continued)

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