Other Information

Contacting Sony

If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or 1-877-899-SONY (7669) (Canadian residents only).

Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll find this information on the front cover of this manual.

Troubleshooting

Twin View

Problem

Possible Remedies

I cannot get Twin View to work ❏

If you are using a cable box to unscramble all channels (as shown on page 32),

 

 

you cannot use the Twin View feature. This is because the cable box can

 

 

unscramble only one channel at a time.

 

❏

You can use Twin View to view a signal from a different source that is connected

 

 

to the LCD projection TV’s A/V jacks (such as a VCR or DVD player) in the

 

 

second window by pressing TV/VIDEO while in Twin View.

 

❏

Sources connected to the CABLE, VIDEO 5, VIDEO 6, VIDEO 7 and VIDEO 8

 

 

inputs, as well as digital source display only in the left Twin View window.

 

 

 

There is no Twin View window,

❏

Be sure the Twin View window is set to a video input or channel that has a signal

or it is just static

 

airing.

 

❏

You might be tuned to a video input with nothing connected to it. Try cycling

 

 

through the video inputs by pressing TV/VIDEO.

 

 

 

Twin View cannot display

❏

Try cycling through the video inputs by pressing TV/VIDEO. Check that the

anything but TV channels

 

Label Video Inputs option is not set to Skip. (See the Setup menu on page 109.)

 

 

 

Twin View displays the same

❏

Both Twin View windows might be set to the same channel. Try changing

program in both windows

 

channels in either window.

 

 

 

Information Other

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