Other Information

General

Problem

Possible Remedies

How to restore the TV to

Turn on the TV. While holding down the V button on the remote control, press the

factory settings

POWER button on the TV. (The TV will turn iteself off, then back on again.)

 

Release V button.

 

WARNING: The Factory Reset will clear all of your customized settings

 

including Parental Lock setting.

 

 

How to restore Video settings

Select RESET menu option while in the Video menu (see page 58).

to factory settings

 

 

 

How to restore Audio settings

Press RESET menu option while in the Audio menu (see page 60).

to factory settings

 

 

 

Cannot cycle through the other

Be sure the Label Video Inputs option is not set to Skip (see page 70).

video equipment connected to

 

the TV

 

 

 

Cannot operate Menu

If a menu option appears in gray, this indicates that the menu option is not

 

available.

 

 

Lost password

In the password screen (see page 66), enter the following master password: 4357.

 

The master password clears your previous password; it cannot be used to

 

temporarily unblock channels.

 

 

TIMER is set

The LED will remain lit even when the TV is turned off. To rest the timer or

 

cancel the timer, see page 73. If the LED (red) blinks continuously, this may

 

indicate the TV needs service.

 

 

Digital cable box does not work

If you are connecting a VCR and digital cable box using a splitter, as described on

 

page 34, you must use a special bi-directional splitter that is designed to work

 

with your digital cable box. Contact your cable provider for details.

 

 

Cannot record digital channels

Only analog channels can be recorded to your VCR.

to VCR

 

 

 

The replacement lamp does not

The screw of the lamp cover may be slanted. Take out the screw, insert it straight

light up

into the screw hole, and then tighten it completely (see page 76 for both

 

KDF-E55A20 and KDF-E60A20).

 

 

TV cabinet creaks

When the TV is in use, there is a natural rise in temperature, causing the cabinet to

 

expand or contract and may be accompanied by a slight creaking noise. This is not

 

a malfunction.

 

 

Information Other

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