Condition

Explanation/Solution

Poor picture

 

 

Picture quality not as good

• Picture quality depends on the signal content. See Quick Setup Guide

 

as viewed at the store

(supplied) to display the best possible picture for that signal.

 

 

 

 

Broadcast HD formats have

• Content and signal quality are regulated by the signal provider. Many HD

 

poor quality

channels and content are actually upscaled versions of standard-

 

 

definition broadcasts. The picture is affected by the quality of the signal

 

 

received, which varies between channel and program.

 

 

 

 

Double images or ghosts

• Check cable/antenna connections.

 

 

• Check the antenna location and direction.

Only snow and noise appear on the screen

•Check if the antenna is broken or bent.

•Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.)

 

Dotted lines or stripes

• Keep the TV away from noise sources such as cars, motorcycles, or hair-

 

 

dryers.

 

 

• If using 300 ohm twin lead, move the excess lead away from the TV or

 

 

try using 75 ohm coaxial cable instead.

 

 

 

 

No color / Dark picture /

• Adjust the Picture Mode options in the Picture settings (see page 26).

 

Color is not correct / The

• If you set the Power Saving mode to Low or High, it will enhance the

 

picture is too bright

black level.

 

 

 

 

Noisy picture

• Make sure that the antenna is connected using a 75-ohm coaxial cable

 

 

(not supplied).

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

 

 

 

 

Blurry picture / Poor color

• Transporting the TV from a cold to a warm location or a sudden change

 

 

in room temperature may cause moisture condensation, resulting in a

 

 

blurry picture or poor color. Turn off your TV and wait a few hours

 

 

before powering on again.

 

 

 

No sound / Noisy sound

 

 

No sound but good picture

• Check the volume control.

 

 

• Press MUTING or VOL + so that “Muting” disappears from the screen (page

 

 

19).

 

 

• Set Speakers to TV Speakers in the Sound settings (see page 27). If

 

 

it is set to Audio System, sound is not output from the TV’s speakers

 

 

regardless of the TV’s volume control.

 

 

• When using HDMI input with Super Audio CD or DVD-Audio,

 

 

DIGITAL AUDIO OUT (Optical) may not provide an audio signal.

 

 

• When tuned to a digital channel with Alternate Audio, the broadcaster

 

 

may not be broadcasting your preferred Alternate Audio language.

 

 

Press TOOLS, highlight and select Alternate Audio, and change the

 

 

Alternate Audio language (see page 27).

 

 

 

 

Audio noise

• Make sure that the antenna is connected using a 75-ohm coaxial cable

 

 

(not supplied).

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

No audio or low audio with Home Theater System

•Press THEATER for BRAVIA Sync activated Theater System (see page 21).

•Set Speakers to Audio System in the Sound settings (see page 27).

No color / Irregular picture • Verify that the Video/Component 1 Selection (page 35) is set to the current input type in use. We suggest leaving this setting to Auto.

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