Sony KDL-26S2000, KDL-32S2000, KDL-40S2000, KDL-32S2000, KDL-40S2000 Other Information, Troubleshooting, Problem, No picture, Poor picture, Possible Remedies, Information Other, No sound/Noisy sound

Other Information

Troubleshooting

Problem		Possible Remedies
No picture.
	No picture.	❑	Check Power Saving settings (page 31).
	Cannot receive any channels.	❑	Make sure the power cord is connected securely.
		❑ Turn on the power of the TV.
		❑	Check antenna/cable connections.
	TV is locked to one channel.	❑	Perform Auto Program to add receivable channels that are not presently in the
			TV’s memory (pages 35 and 36).
	Cannot receive or select channels. ❑ Perform Auto Program to add receivable channels that are not presently in the
			TV’s memory (pages 35 and 36).
		❑ To receive or select cable channels, make sure that Cable in the Setup settings
			is set to On (page 31). To receive or select UHF channels over an antenna, make
			sure Cable is set to Off.
	The TV turns off automatically.	❑	Check if the Sleep Timer is activated, or confirm the Duration setting of Timer.
			(page 30).
		❑ Check Power Management in the PC Settings. (page 34)
	No picture from some video	❑	Check the connection between the optional video equipment and the TV.
	sources.	❑	Press TV/VIDEO on the remote control (page 18).
		❑ If you connect video equipment to the S VIDEO input of the TV, set Auto YC to
			On in the Setup settings (page 30).
		❑ Press MENU on the remote control. Select your desired input from the External
			Inputs list.
Poor picture.
	Double images or ghosts.	❑	Check antenna/cable connections.
		❑ Check the antenna location and direction.
	Only snow and noise appear on the	❑	Check if the antenna is broken or bent.
	screen.	❑	Check if the antenna has reached the end of its serviceable life. (3-5 years in
			normal use, 1-2 years at the seaside.)
	Dotted lines or stripes.	❑	Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
	No color/Dark picture/Color is not	❑	Press PICTURE to select the desired picture mode (page 18).
	correct/The picture is too bright.	❑	Adjust the Picture Mode options in the Picture settings (page 24).
		❑ If you set the Power Saving mode to Low or High, it will enhance the black
			level.
	Noisy picture.	❑	Make sure that the antenna is connected using the supplied 75-ohm coaxial
			cable.
		❑ Keep the antenna cable away from other connecting cords.
		❑ To avoid TV interference, make sure to use an undamaged antenna cable.
No sound/Noisy sound
	Good picture, no sound.	❑	Check the volume control.
		❑ Press MUTING or VOL + so that “Muting” disappears from the screen
			(page 19).
		❑	Disconnect your headphones.
		❑ Set Speaker to On in the Setup settings (page 31). If it is set to Off, sound is
			not output from the TV’s speakers regardless of the TV’s volume control.

(Continued)

Information Other

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