ConditionExplanation/Solution
No color / Dark picture / Color is not correct / The picture is too bright
| Noisy picture | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
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| Blurry picture / Poor color | • Transporting the TV from a cold to a warm location or a sudden change in room |
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| temperature may cause moisture condensation, resulting in a blurry picture or |
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| poor color. Turn off your TV and wait a few hours before powering on again. |
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No sound / Noisy sound |
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| No sound / Good picture | • Check the volume control. |
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| • Press MUTING or VOL + so that “Muting” disappears from the screen (page 21). |
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| • Set Speakers to TV Speakers in the Sound settings (see page 45). If it is |
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| set to Audio System, sound is not output from the TV’s speakers regardless of |
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| the TV’s volume control. |
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| • When using HDMI input with Super Audio CD or |
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| AUDIO OUT (Optical) may not provide an audio signal. |
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| • When tuned to a digital channel with Alternate Audio, the broadcaster may |
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| not be broadcasting your preferred Alternate Audio language. Press |
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| OPTIONS, highlight and select Alternate Audio, and change the Alternate |
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| Audio language (see page 45). |
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| Audio noise | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
No Audio or Low Audio with Home Theater System
BRAVIA Sync
| Cannot find connected | • Make sure that the Control for HDMI is set up on both the TV and the optional |
| BRAVIA Sync HDMI device | device compatible with BRAVIA Sync (see page 37). |
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| Cannot control second AV | • Only one A/V receiver may be used with the BRAVIA Sync and Control for |
| receiver | HDMI functions at one time (see page 51). |
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PC Input |
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| No picture / No signal | • Confirm the PC is correctly connected to the TV with either the PC IN (with an |
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| HD15 cable) or with the HDMI IN. |
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| • Ensure the output signal from the PC is one of the formats listed on page 14. |
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| • Turn the PC off. Confirm the PC connection and restart the PC. |
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| will |
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| • Verify PC Power Management is activated (see page 53). |
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| • Verify the PC is not in standby or hibernation mode. |
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| Poor Picture | • Adjust the resolution (see page 14). |
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| • Adjust Pitch and Phase. |
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General |
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| Wide Mode changes | • The current Wide Mode setting is automatically replaced with the 4:3 |
| automatically | Default setting when you change the channel or video input, if 4:3 Default in |
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| the Screen settings is set to other than Off. If you want to lock in Wide Mode |
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| selected with WIDE on the remote control, set 4:3 Default to Off in the |
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| Screen settings (see page 45). |
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| • Check the Auto Wide option in the Screen settings (see page 45). |
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