ConditionExplanation/Solution
No color / Dark picture / Color is not correct / The picture is too bright
| Noisy picture | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
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| Blurry picture / Poor color | • Transporting the TV from a cold to a warm location or a sudden change in room |
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| temperature may cause moisture condensation, resulting in a blurry picture or |
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| poor color. Turn off your TV and wait a few hours before powering on again. |
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No sound / Noisy sound |
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| No sound / Good picture | • Check the volume control. |
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| • Press MUTING or VOL + so that “Muting” disappears from the screen (page 20). |
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| • Set Speakers to TV Speakers in the Sound settings (see page 44). If it is |
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| set to Audio System, sound is not output from the TV’s speakers regardless of |
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| the TV’s volume control. |
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| • When using HDMI input with Super Audio CD or |
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| AUDIO OUT (Optical) may not provide an audio signal. |
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| • When tuned to a digital channel with Alternate Audio, the broadcaster may |
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| not be broadcasting your preferred Alternate Audio language. Press |
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| OPTIONS, highlight and select Alternate Audio, and change the Alternate |
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| Audio language (see page 44). |
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| Audio noise | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
No Audio or Low Audio with Home Theater System
| Cannot find connected | • Make sure that the Control for HDMI is set up on both the TV and the optional |
| BRAVIA Sync HDMI device | device compatible with BRAVIA Sync (see page 36). |
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| Cannot control second AV | • Only one A/V receiver may be used with the BRAVIA Sync and Control for |
| receiver | HDMI functions at one time (see page 50). |
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DLNA |
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| DLNA Certified™ Photo | • Check the LAN cable/connection to your server and your TV. |
| Media Player is not | • Check if your network is properly configured on your TV. See Network Setup |
| connecting to the server | on page 51. |
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| When “Network | • Check the current network settings. From the Network icon located on the |
| disconnected” appears on your | XMBTM, select Network Setup, then the Review option. If all of your |
| TV screen | network settings are 0.0.0.0, your server may not be connected properly. Check |
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| your network connections and/or server’s instruction manual for connection |
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| information. |
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| • Reconfigure your network settings. See Network Setup on page 51. |
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| • If the LAN cable is connected to an active server and the TV has acquired an IP |
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| Address, check your DLNA Certified media server’s connections and |
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| configurations. |
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| ~ |
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| • Your IP Address configuration can be viewed by selecting the Review option. |
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| See Network Setup on page 51. |
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| DLNA Certified™ server is | • The TV may have lost connection with the server, check your LAN cable/ |
| listed under the Photo icon, | connection or your server connections. |
| but is inaccessible |
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