Sony KDL-40XBR6, KDL-46XBR6, KDL-52XBR6 General, PC Input

Condition		Explanation/Solution
PC Input
	No picture / No signal	• Confirm the PC is correctly connected to the TV with either the PC IN (with an
		HD15 cable) or with the HDMI IN.
		• Ensure the output signal from the PC is one of the formats listed on page 14.
		• Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play
		will auto-detect the TV and correctly set up PC timing.
		• Verify PC Power Management is activated (see page 52).
		• Verify the PC is not in standby or hibernation mode.
	Poor Picture	• Adjust the resolution (see page 14).
		• Adjust Pitch and Phase.
General
	Wide Mode changes	• The current Wide Mode setting is automatically replaced with the 4:3
	automatically	Default setting when you change the channel or video input, if 4:3 Default in
		the Screen settings is set to other than Off. If you want to lock in Wide Mode
		selected with WIDE on the remote control, set 4:3 Default to Off in the
		Screen settings (see page 44).
		• Check the Auto Wide option in the Screen settings (see page 44).
	Suddenly the picture gets	• The picture gets smaller during the commercials due to the method in which the
	smaller	provider broadcasts their content. When HD content channels switch to SD
		content (commercials), the picture may be small with a black border.
		• Auto Wide will not expand the picture during these content changes since the
		content information is regulated by the channel signal provider. You can
		manually change the Wide Mode if you prefer (see page 21). This setting will
		remain in effect until you change the channel or input or manually change the
		Wide Mode again.
	“Black box” on screen	• You have selected a text option and no text is available (see page 47). To turn off
		this feature, set the CC Display option to Off. If you were trying to select
		closed captioning, select CC1 instead of Text1-4.
	Black bands appear at the	• Some wide screen programs are filmed in aspect ratios that are greater than 16:9
	edges of the screen	(this is especially common with theatrical releases). Your TV will show these
		programs with black bands at the top and bottom of the screen. For more
		details, check the documentation that came with your DVD (or contact your
		program provider).
		• Programs in 4:3 aspect ratio will have bands on left and right sides of the
		screen.
		• Programs broadcasted in HD formats (720p and 1080i) with 4:3 content will
		commonly have black bands on the left and right sides of the screen which are
		added by the broadcaster (see image on left).
		• Auto Wide will not expand the picture when the black bands on the sides of
		the screen are added by the broadcaster. You can manually change the Wide
		Mode to Wide Zoom, H Stretch or Zoom to fill the screen, which will
		remain in affect until you change the channel or input or manually change the
		Wide Mode again.
	Certain programs on DVD or	• This is due to the digital compression of the source content used by certain
	other digital sources display a	digital broadcasts and DVDs which may cause your TV’s screen to display less
	loss of detail, especially during	detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear
	fast-motion or dark scenes	on your screen. These signal compressions are more visible and are dependent
		on the clarity and resolution of the TV.
	Remote control does not	• To determine if the problem is with the remote control or not, press a button on
	operate	the TV.
		• Check the polarity of the batteries or replace the batteries.
		• Point the remote control at the remote control sensor located at the front of the TV.
		• Keep the remote control sensor area clear from obstacles.
		• Fluorescent lamps can interfere with your remote control operation; try turning
		off the fluorescent lamps.
		(Continued)

Information Other

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