Condition

Explanation/Solution

 

Remote control does not

• Check the polarity of the batteries or replace the batteries.

 

operate

• Point the remote control at the remote control sensor located at the center of the

 

 

TV screen.

 

 

• Fluorescent lamps can interfere with your remote control operation; try turning

 

 

off the fluorescent lamps.

 

 

• Keep the remote control sensor area clear from obstacles.

 

 

 

 

Cannot change channels with

• If you are using the TV to change channels, first press TV (FUNCTION) once,

 

the remote control

and the TV indicator lights up.

 

 

• If you are using another device to change channels, be sure you have not

 

 

inadvertently switched your TV from the channel 3 or 4 setting.

 

 

• If you are using another device to change channels, be sure to press

 

 

FUNCTION for that device. For example, if you are using your cable box to

 

 

change channels, be sure to press STB (FUNCTION) once, and the STB

 

 

indicator lights up.

Remote control does not operate non-Sony video equipment

•If you replaced the batteries to the remote control recently, the code numbers for the video equipment may need to be reset.

•There may be more than one code for the equipment that you are attempting to operate.

•There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote control. You may need to use the equipment’s original remote control.

Some digital cable channels

• Certain cable companies have limitations on the broadcast of digital cable

are not being displayed

channels. Check with your cable company for more information.

 

• The digital cable channel may be set to Hidden in the Show/Hide Channels

 

setting (see page 44).

 

 

Lost password

• Select the Password settings on the Parental Lock settings, then enter the

 

following master password: 4357. The master password clears your previous

 

password and allows you to enter a new password (see page 45).

How to reset the TV to factory settings

•Turn on the TV. While holding down V on the remote control, press POWER on the TV. (The TV will turn itself off, then back on again.) Release V. WARNING: The Reset will clear all of your customized settings including the

Parental Lock setting.

LAMP LED blinks in red

• Replace the lamp (see page 49).

“Lamp Replacement message”

• It is time for you to replace the projection lamp used in you TV.

appears

• Turn to page 49 on “How to Replace the Lamp” and follow the directions on

 

replacing the lamp.

 

• Use only the lamp designated for your TV model.

 

• After the lamp is replaced, select the Lamp Replacement option in the

 

General settings.

 

 

The replacement lamp does

• The lamp door or lamp might not be securely attached. Repeat the steps on page

not light up

49 to ensure that they are both installed securely.

 

 

The cooling fan is loud

• If the TV is used at high altitudes and the Cooling Mode is set to High, the

 

cooling fan runs faster and its sound becomes louder. If the TV is not used at

 

high altitudes, set Cooling Mode to Auto (see page 48).

“High Temperature Warning!” message appears / POWER LED blinks seven times in red

•Make sure to remove dust from the ventilation slots on the rear and both sides of the TV. In addition, make sure that there are no obstacles in front of the ventilation slots. If the message still appears after the dust or obstacles are removed, the TV may need servicing. Call your local Sony Service Center.

Image left on the screen (image retention)

•Turn off the TV for a while or let the TV run on another channel. Unlike plasma TV and CRT TV, image retention on this TV is not permanent. It is only a temporary condition (see page 12).

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