Additional Information
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem | Solution |
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No picture (screen is dark), no sound. | • Plug the TV set in. |
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| • Press the button on the front of the TV set. |
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| • If the indicator is on in red colour, press TV | button on the remote |
control.
• Check the aerial connection.
• Check that the selected video source is on.
• Turn the TV set off for 3 or 4 seconds and then turn it on again using the 
button on the front of the TV set.
Poor or no picture (screen is dark), but good sound.
•Using the MENU system, select the Picture Adjustment menu. Adjust the brightness, contrast and colour balance levels.
Poor picture quality when watching a | • Press the |
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RGB video source. | symbol |
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Good picture, no sound | • Press the | +/- button on the remote control. | ||||||||||
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| • Check that "Main" speaker is selected in the "Features" menu. | ||||||||||
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No colour on colour programmes | • Using the MENU system, select the Picture Adjustment menu. Adjust the | |||||||||||
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Distorted picture when changing | • Turn off any equipment connected to the Scart connectors on the rear of | |||||||||||
programmes or selecting teletext | the TV set. |
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Striped picture | • Adjust the RF Attenuator (ATT). For details, please refer to the section | |||||||||||
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Noisy picture when viewing TV channel | • Adjust Fine Tuning (AFT) to obtain better picture reception. For details, | |||||||||||
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| please refer to the section "Using the Further Programme Preset function" | ||||||||||
•Using the menu system, select the “Picture Adjustment” menu and set “Noise Reduction” to “Auto”.
No unscrambling or unstable picture whilst viewing a scrambled channel with a decoder connected through the Scart connector :3/q3 (SMARTLINK)
•Using the menu system, select the “Features” menu and set “AV3 Output” to “TV”
Remote control does not function | • Check that the Media Selector on the remote control is set to the device you | ||||
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| are using (VCR, TV or DVD). |
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| • If the remote control does not operate the VCR or DVD even when the |
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| Media Selector has been set correctly. Enter the necessary code set as |
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| explained on “Remote Controll Configuratio for VCR/DVD” chapter of |
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| this instruction manual. |
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| • Replace the batteries. |
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The lamp indicator |
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| on the TVset | • Replace the lamp. For details please refer to the section “Replace the |
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flashes. | Lamp” | ||||
The standby indicator 
on the TVset flashes.
•If you are changing the lamp without disconnecting the power cord, the standby indicator flashes. To continue changing the lamp, disconnect the power cord and wait for at least 30 minutes to allow the lamp to cool.
•Check that the lamp cover is tightly attached.
•If you are not changing the lamp but the standby indicator flashes, contact your nearest Sony service centre.
•If you continue to have these problems, have your TV serviced by qualified personnel.
•NEVER open the casing yourself.
Additional Information | 37 |
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