Troubleshooting | Sony KV-27FS100 manual

Operating Instructions

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony Dealer.

Problem	Possible Solutions
Reset the TV to	❏ Turn on the TV. While holding down the RESET button on the remote
factory settings	control, press POWER button on the TV front panel. (The TV will turn
	itself off, then back on again.) Release the RESET button.

No picture, no	❏ Make sure the power cord is plugged in.
sound	❏ If a red light is flashing on the front of your TV for more than a few
	minutes, disconnect and reconnect the power cord to restore the TV. If
	the problem continues, call your local service center.
	❏ Check the TV/VIDEO setting: when watching TV, set to TV; when
	watching video equipment, set to VIDEO 1, 2, 3 or 4 (page 4).
	❏ Make sure the batteries have been inserted correctly into the remote
	control (page 2).
	❏ Try another channel to rule out station trouble.

Poor or no picture,	❏ Adjust the Picture setting in the Video menu (page 24).
good sound	❏ Adjust the Brightness setting in the Video menu (page 24).
	❏ Check the antenna and/or cable connections (page 7).

Good picture, no	❏	Press	so that Muting disappears from the screen (page 3).
sound	❏	Check your Audio settings. Your TV may be set to Auto SAP in the MTS
		feature (page 25).

❏Make sure the Speaker option is set to On in the Audio Menu (page 25).

❏Press to adjust your TV’s volume, it’s probably very low.

No color	❏ Adjust the Color setting in the Video menu (page 24).
Only snow appears	❏ Check the Cable setting in the Channel Setup menu (page 27).
on the screen	❏ Check the antenna and/or cable connections (page 7).
	❏ Make sure the channel selected is currently broadcasting.

Dotted lines or	❏ Adjust the antenna.
stripes	❏ Move the TV away from other electronic equipment. Some electronic
	equipment creates electrical noise, which can interfere with TV
	reception.

Double images or	❏ Check your outdoor antenna or call your cable service.
ghosts

Cannot receive	❏ Make sure Cable is set to Off in the Channel Setup menu (page 27).
higher number	❏ Perform Auto Program to add channels that are not presently in the
channels (UHF)	memory (page 17).
when using an
antenna

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Sony KV-27FS100 manual Troubleshooting

Contents

Operating Instructions Page Trademarks and Copyrights Protecting the TVOwner’s Record Installation Use Power SourcesCleaning Accessories Replacement Parts Power-Cord ProtectionService Damage Requiring Service Safety CheckPage Contents Page Introducing the FD Trinitron Wega Features Introduction Front Panel Menu Controls Batteries for the Remote ControlAbout this Manual Operating Instructions Using the Remote Control Introduction TV/VIDEO Jack Description Picture quality when you need to switch between scrambledTV Rear Panel Unscrambled cable channels Connects to the Audio LMONO, R input jacks on your audio Operating Instructions JackDescriptionJacks provide better picture quality than the VHF/UHF jack System TV with Indoor or Outdoor Antenna, or Catv Cable Connecting Your TVBasic Connections Not suppliedPage Page Optional connection Connecting Additional EquipmentConnecting a TV and VCR Cable Box Connecting a TV, VCR, and Cable BoxRear of TV Splitter Rear of TV Connecting a TV and Satellite ReceiverOperating Instructions Optional connection Connecting a TV, Satellite Receiver, and VCR Connecting a DVD Player Rear of TV Rear of DVD Player Connecting a Camcorder Connecting an Audio SystemPage To perform Auto Program again Setting Up the TV AutomaticallyTo reset the TV to factory settings Quick Start to the Menus Make adjustments to your picture settingsCustomize your channel settings Menu Allows you to Using Basic Functions Menu Allows you to To use PIP Using Picture in Picture PIPDisplaying Picture in Picture To check your PIP Yellow labeled Description PIP button Using Basic FunctionsPIP Functions buttons To change channels/programs in the PIP window Setups that affect your ability to use PIP Using the Menus How to access menus Using the Video Menu Using the Audio Menu Operating Instructions Audio Out Cable Using the Channel Setup MenuFavorite Channels Skip/Add Operating Instructions Auto ProgramChannel Label To use the Parent Menu Using the Parent MenuTo access the Parent menu, refer to the following steps Parental Control Setting the RatingChanging your Password Select a Country Information for Parents Using the Custom MenuPress , then use the 0 9 buttons to enter your password To view a program that exceeds the TV rating TV Rating United States Selecting Custom Rating OptionsMovie Rating Allows all unrated programs UnratedAllow Block French Rating Canada Selecting Custom Rating OptionsEnglish Rating A. Rating Timer 1 Using the Timer MenuTo access the Timer menu, refer to the following steps Timer Using the Setup Menu Press G to decrease picture contrast Using the Basic MenuTo access the Basic menu, refer to the following steps Use the g to increase picture contrastPage Programming the Remote Control VCR codes Laser Disc Player codes Cable box codesSatellite receiver codes DBS codes Operating a DVD Press To Other InformationOperating a VCR Press To Operating a Laser Disc Press To Troubleshooting Cannot access Problem Possible Solutions Cable stationsRemote control Using the Basic Parental Control After disconnectingTV and timer LED flashes You lost your Specifications For all models except as noted KV-36FS100, KV36FS200 Index Page Page Page Page Page Page Page Page Sony Corporation