Audio

Problem

Possible Remedies

Good picture, no

❏

Press

so that Muting disappears from the screen (page 4).

sound

❏

Check your Audio settings. Your TV may be set to Auto SAP in

 

 

the MTS feature (page 23).

❏Make sure the speaker option is set to On in the Audio Menu.

❏Adjust TV's volume.

Low or no audio

❏ Some cable boxes have volume level controls. Check and see if

(TV and Cable box)

your cable box or cable box remote has a volume control.

 

 

Channels

Problem

Possible Remedies

I cannot receive

❏ Make sure Cable is set to Off in the Channel Menu (page 25).

higher number

❏ Perform Auto Program to add channels that are not presently in

channels (UHF) when

the memory (page 17).

using an antenna

 

 

 

Cable stations don’t

❏ Make sure Cable is set to On in the Channel Menu (page 25).

seem to work

❏ Perform Auto Program to add channels that are not presently in

 

the memory (page 17).

 

 

Contacting Sony

Before calling our Customer Information Services Center, reset the TV to factory settings (see page 17). Please have your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.

Our Customer Information Services Center phone number is 1-877-899-SONY (7669) (US residents only) or (416) 499- SONY (7669) (Canadian residents only).

Information Other

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