Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.
General
Problem | Possible Remedies |
I want to reset the TV | ❏ Turn on the TV. While holding down RESET on the remote control, |
to the factory | press POWER button on the TV front panel. The TV will turn |
settings | itself off, then back on again. Release RESET . |
|
|
The TV is dirty | ❏ Clean the TV with a soft dry cloth. Never use strong solvents |
| such as thinner or benzine, which might damage the finish of |
| the cabinet. |
|
|
I lost the parental | ❏ In the password screen, enter the following master password: |
control password | 4357. After using the master password, you must create a new |
| password. You cannot use the master to unlock currently |
| blocked channels. |
|
|
There is a black box | ❏ You have selected a text option in the Setup menu (page 34) and |
on the screen | no text is available. To turn off this feature, select Off in the |
| Caption Vision option. If you were trying to select closed |
| captioning, select |
|
|
There was a blackout | ❏ Press the POWER button on your remote control or on the TV |
or power outage, and | front panel. |
now the TV won't turn |
|
on and the timer LED |
|
is flashing |
|
|
|
Digital cable box | ❏ Be sure that you have not connected the digital cable box to the |
does not work | TV’s TO CONVERTER jack. This jack is not compatible with |
| digital cable boxes. |
| ❏ If you are connecting a VCR and digital cable box using a |
| splitter, as described in page 9, you must use a special bi- |
| directional splitter (5~900MHz minimum) that is designed to |
| work with your digital cable box. |
|
|
Information Other
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