Other Information

Troubleshooting

If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.

General

Problem

Possible Remedies

I want to reset the TV

Turn on the TV. While holding down RESET on the remote control,

to the factory

press POWER button on the TV front panel. The TV will turn

settings

itself off, then back on again. Release RESET .

 

 

The TV is dirty

Clean the TV with a soft dry cloth. Never use strong solvents

 

such as thinner or benzine, which might damage the finish of

 

the cabinet.

 

 

I lost the parental

In the password screen, enter the following master password:

control password

4357. After using the master password, you must create a new

 

password. You cannot use the master to unlock currently

 

blocked channels.

 

 

There is a black box

You have selected a text option in the Setup menu (page 34) and

on the screen

no text is available. To turn off this feature, select Off in the

 

Caption Vision option. If you were trying to select closed

 

captioning, select CC1-4 instead of Text1-4.

 

 

There was a blackout

Press the POWER button on your remote control or on the TV

or power outage, and

front panel.

now the TV won't turn

 

on and the timer LED

 

is flashing

 

 

 

Digital cable box

Be sure that you have not connected the digital cable box to the

does not work

TV’s TO CONVERTER jack. This jack is not compatible with

 

digital cable boxes.

 

If you are connecting a VCR and digital cable box using a

 

splitter, as described in page 9, you must use a special bi-

 

directional splitter (5~900MHz minimum) that is designed to

 

work with your digital cable box.

 

 

Information Other

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