Video

Problem

Possible Remedies

No picture

❏ If your TV does not turn on, and a red light keeps flashing, your TV may

(screen not lit), no sound

need service. Call your local Sony Service Center.

 

❏ Make sure the power cord is plugged in.

 

❏ Press the POWER button on the front of the TV.

 

❏ Press the TV/VIDEO button to cycle through the connected video sources.

 

❏ Try another channel; it could be station trouble.

 

 

Dark, poor or no

❏ Adjust the Picture option in the Video Menu (see page 78).

picture (screen lit),

❏ Adjust the Brightness option in the Video Menu (see page 78).

good sound

❏ Check the antenna/cable connections.

 

 

No color

❏ Adjust the Color option in the Video Menu (see page 78).

Only snow and noise

❏ Check the antenna/cable connections.

appear on the screen

❏ Try another channel; it could be station trouble.

 

❏ Press ANT to change the input mode (see page 44).

Dotted lines

❏ Adjust the antenna.

or stripes

❏ Move the TV away from noise sources such as cars, neon signs, or hair-

 

dryers.

 

 

Double images or ghosts

❏ Using a highly directional outdoor antenna or a cable may solve the

 

problem.

“Black box” on screen

❏ You have selected a text option in the Setup Menu and no text is available.

 

(See page 89 to reset Setup selections.) To turn off this feature, set the

 

Caption Vision option to Off. If you were trying to select closed captioning,

 

select CC1 instead of TEXT 1-4.

Black bands appear at the

❏ Some wide-screen programs are filmed in aspect ratios that are greater

top and bottom of the screen

than 16:9, such as 2.35:1. (This is especially common with theatrical

 

releases). Your TV will show these programs with black bands at the top

 

and bottom of the screen. For more details, check the documentation that

 

came with your DVD (or contact your program provider).

 

 

Audio

Problem

Possible Remedies

Good picture,

❏

Press MUTING so that the word Muting disappears from the screen (see page

no sound

 

44).

 

❏

Make sure the Speaker option is set to On in the Audio Menu (see page 81).

 

❏

Make sure the MTS option is set to Stereo or Mono (see page 80).

 

 

Cannot gain enough volume ❏

Increase the volume of the cable box using the cable box’s remote control.

when using a cable box

 

Then press TV FUNCTION and adjust the TV’s volume.

Sound seems weak or

❏

The TV’s audio might be set to Auto SAP or Mono, when it might be better set

insufficient

 

to Stereo. In the Audio Menu (see page 80), set the MTS setting to Stereo. If

 

 

already set to Stereo, switch to Mono (which may reduce background noise

 

 

during weak stereo broadcasts).

 

 

 

Cannot raise the volume on

❏

If the Speaker option is set to Off and the Audio Out option is set to Fixed (in

external audio speakers

 

order to output the sound to your audio system) use your audio receiver to

 

 

adjust the sound (see page 80). Or, to use the TV remote control, set the

 

 

Audio Out option to Variable.

 

❏

To turn on the TV speakers, set the Speaker option to On (see page 80).

 

 

 

Info Other

SETUP

SETUP

SETUP

SETUP

Info Other

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