Other Information
Troubleshooting
Problem | Possible Remedies | |
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No picture | ❏ | If your TV does not turn on, and a red light keeps flashing, your TV may |
(screen not lit), no sound |
| need service. Call your local Sony Service Center. |
| ❏ | Make sure the power cord is plugged in. |
| ❏ | Push the power button on the front of the TV. |
| ❏ | Check to see if the TV/VIDEO setting is correct: when watching TV, set to |
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| TV, and when watching connected equipment, set to VIDEO 1, 2, 3, or 4. |
| ❏ | Try another channel. It could be station trouble. |
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Remote control | ❏ | Batteries could be weak. Replace the batteries. |
does not operate | ❏ | Press TV (FUNCTION) when operating your TV. |
| ❏ | Make sure the TV’s power cord is connected securely to the wall outlet. |
| ❏ | Locate the TV at least |
| ❏ | Check the orientation of the batteries. |
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Dark, poor or no | ❏ | Adjust the Picture setting in the Video menu (see page 26). |
picture (screen lit), | ❏ | Adjust the Brightness setting in the Video menu (see page 26). |
good sound | ❏ | Check antenna/cable connections. |
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Good picture, | ❏ | Press MUTING so that “MUTING” disappears from the screen (see page 40). |
no sound | ❏ | Make sure Speaker is set to ON in the Audio menu (see page 27). |
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Cannot receive upper | ❏ | Change Cable to OFF (see page 29). |
channels (UHF) when using | ❏ | Use Auto Program in the Channel menu to add receivable channels that are |
an antenna |
| not presently in TV memory (see page 29). |
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No color | ❏ | Adjust the Color settings in the Video menu (see page 26). |
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Only snow and noise appear ❏ | Check the antenna/cable connections. | |
on the screen | ❏ | Make sure the channel is broadcasting programs. |
| ❏ | Press ANT to change the input mode (see page 40). |
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Dotted lines | ❏ | Adjust the antenna. |
or stripes | ❏ | Move the TV away from noise sources such as cars, neon signs, or hair- |
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| dryers. |
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TV is fixed to one channel | ❏ | Use Auto Program in the Channel menu to add receivable channels that are |
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| not presently in TV memory (see page 29). |
| ❏ | Check your Channel Fix settings (see page 29). |
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Double images or ghosts | ❏ | Use a highly directional outdoor antenna or a cable (when the problem is |
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| caused by reflections from nearby mountains or tall buildings). |
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Cannot operate menu | ❏ | If the item you want to choose appears in gray, you cannot select it. |
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Cannot receive any channels ❏ | Use Auto Program in the Channel menu to add receivable channels that are | |
when using cable TV |
| not presently in TV memory (see page 29). |
| ❏ | Check your cable settings. |
| ❏ | Make sure Cable is set to ON in the Channel menu (see page 29). |
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