Sony KV-HW21 manual 27

Symptom	Possible cause		Solutions	Page
Good picture	• The volume level is too	• Press 2 + to increase the volume level.		9
	low.
	• The sound is muted.	• Press	to cancel the muting.	9
No sound

No sound or	• The Portable Audio	• Display the “Setup” menu and set the	22
inappropriate	Mode is functioning.	“Portable Audio Mode” to “Off”.
sound
Dotted lines or	• There is local	• Do not use a hair dryer or other	–
stripes	interference from cars,	equipment near the TV.
	neon signs, hair dryers,	• Check the antenna setup. Contact a Sony	–
	power generators, etc.
		dealer for advice.
Double images or	• Broadcast signals are	• Use a highly directional antenna.	–
“ghosts”	reflected by nearby	• Use the fine tuning (“Fine”) function.	21
	mountains or
	buildings.
	• The antenna setup is	• Check the antenna setup. Contact a Sony	–
	inappropriate.	dealer for advice.
	• Use of a booster is	• Turn off or disconnect the booster if it is in	–
	inappropriate.	use.
No color	• The color level setting	• Display the “Picture” menu and select	16
	is too low.	“Personal” of “Mode”, then adjust the
		“Color” level in “Picture Adjustment”.
	• The color system	• Display the “Setup” menu and check the	22
	setting is	“Color System” setting (usually set this to
	inappropriate.	“Auto”).
	• The antenna setup is	• Check the antenna setup. Contact a Sony	–
	inappropriate.	dealer for advice.

continue

Additional Information 27