continued

Symptom

Possible cause

Solutions

Page

Picture slant

• The magnetic

• Keep external speakers or other electrical

–

 

disturbance from

equipment away from the TV.

 

 

external speakers or

• Display the “Setup” menu and adjust

22

 

other equipment, or

 

“Picture Rotation” so that the picture

 

 

the direction of the

 

 

position is optimal.

 

 

earth’s magnetic field

 

 

(KV-HW21M85/HW21M81 only)

 

 

may affect the TV.

 

 

 

 

Abnormal color

• The magnetic

• Keep external speakers or other

–

patches

disturbance from

equipment away from the TV. Do not

 

 

external speakers or

move the TV while the TV is turned on.

 

 

other equipment, or the

Press ! (main power) on the TV to turn

 

 

direction of the earth’s

off the TV for about 15 minutes, then turn

 

 

magnetic field may

it on again to demagnetize the TV.

 

 

affect the TV.

 

 

“100” appears at • The channel carries

—

12

 

the top of the

no Teletext

 

 

 

screen and there is

broadcast.

 

 

no Teletext display.

 

 

 

(KV-HW21M85/

 

 

 

HW21M81 only)

 

 

 

Teletext display is • Connection is loose or

• Check the antenna cable and

24

incomplete (snowy the cable is damaged.

connectionon the TV, VCR, and at the

 

picture or double

 

wall.

 

images).

• The antenna setup is

• Check the antenna setup. Contact a Sony

–

(KV-HW21M85/

inappropriate.

dealer for advice.

 

HW21M81 only)

 

 

 

–

 

• Signal transmission

• Try using a booster.

 

 

 

is too low.

• Use the fine tuning (“Fine”) function.

21

 

 

The 1 (standby)

• Your TV’s self-

• Count the number of times the 1

–

indicator on

diagnosis function

(standby) indicator flashes. Press !

 

your TV flashes

indicates the possible

(main power) to turn off your TV.

 

red several

problems.

Contact your nearest Sony service center.

 

times after

 

 

 

every three

 

 

 

seconds.

 

 

 

TV cabinet

• Changes in room

 

 

creaks.

temperature sometimes

 

 

 

make the TV cabinet

 

–

 

expand or contract,

—

 

causing a noise. This

 

 

 

does not indicate a

 

 

 

malfunction.

 

 

A small “boom” • The TV’s demagnetizing

 

 

sound is heard

function is working.

—

–

when the TV is

This does not indicate a

 

 

turned on.

malfunction.

 

 

28Additional Information