FTroubleshooting

If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer.

Symptom

Solutions

 

 

Snowy picture,

• Check the antenna cable and connection on the TV, VCR and on the wall.

noisy sound

• Preset the channel manually again. (See J)

 

• Check the antenna setup. Contact a Sony dealer for advice.

Good picture,

• Select the appropriate TV system. (See J)

noisy sound

• Press A/B until the sound is optimal. (KV-TG21M90 only)

No picture,no sound

• Check the power cord, antenna and the VCR connections.

 

• Press ?/1 (power) or ! (main power) to turn on the TV.

Good picture, no sound

• Press 2 + to increase the volume level.

 

• Press % to cancel the muting.

Dotted lines or stripes

• Do not use a hair dryer or other equipment near the TV.

 

• Check the antenna setup. Contact a Sony dealer for advice.

Double images or

• Use the fine tuning ("FINE") function. (See J)

“ghosts”

• Turn off or disconnect the booster if it is in use.

 

• Check the antenna setup. Contact a Sony dealer for advice.

No color

• Select the appropriate color system. (See J)

 

• Adjust the color level. (See K)

 

• Check the antenna setup. Contact a Sony dealer for advice.

Abnormal color

• Keep external speakers or other electrical equipment away from the TV.

patches

Press ! (main power) to turn off the TV for about 15 minutes, then turn

 

it on again to demagnetize the TV.

The 1 (standby)

• Count the number of times the 1 (standby) indicator flashes. Press !

indicator on your TV

(main power) to turn off your TV. Contact your nearest Sony service

flashes red several

center.

times after every

 

three seconds.

 

 

 

TV cabinet creaks.

• Changes in room temperature sometimes make the TV cabinet expand or

 

contract, making a noise. This does not indicate a malfunction.

A "boom" sound is

• The TV's demagnetizing function is working. This does not indicate a

heard when the TV is

malfunction.

turned on.