Troubleshooting

If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer .

SymptomPossible causeSolutions

Page

Snowy picture

• Connection is loose or

• Check the antenna cable and connection

4

 

the cable is damaged.

on the TV, VCR and on the wall.

 

 

• Channel presetting is

• Display the “CH PRESET” menu and

28

 

inappropriate or

select “MANUAL PROGRAM” to preset

 

 

incomplete.

the channel again.

 

Noisy sound

• The antenna type is

• Check the antenna type (“VHF”/“UHF”).

 

 

inappropriate.

Contact a Sony dealer for advice.

 

 

• The antenna direction

• Adjust the antenna direction. Contact a

 

is inappropriate.

Sony dealer for advice.

 

 

• Signal transmission is

• Try using a booster.

 

low.

 

 

Distorted picture

• Broadcast signals are

• Turn off or disconnect the booster if it is

 

too strong.

in use.

 

Noisy sound

 

 

 

Good picture

• The TV system setting

• If the sound of all the channels are noisy,

27

 

or channel presetting

display the “CH PRESET” menu and

 

 

is inappropriate or

check the TV system (“TV SYS”) setting,

 

 

incomplete.

then select “AUTO PROGRAM” to preset

 

 

 

the channels again.

 

Noisy sound

 

• If the sound of some channels are noisy,

27

 

select the channel, then display the “CH

 

 

 

 

 

 

PRESET” menu and select the appropriate

 

 

 

TV system (“TV SYS”).

 

No picture

• The power cord,

• Check the power cord, antenna and the

4

 

antenna or VCR is not

VCR connections.

 

 

connected.

 

 

 

• The TV is not turned

• Press ?/1 (power).

9

 

on.

• Press ! (main power) on the TV to turn

9

No sound

 

 

 

off the TV for about five seconds, then

 

 

 

turn it on again.

 

Information Additional

continued

Additional Information 31