Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer .
Symptom | Possible cause | Solutions | Page |
Snowy picture | • Connection is loose or | • Check the antenna cable and connection | 4 |
| the cable is damaged. | on the TV, VCR and on the wall. |
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| • Channel presetting is | • Display the “CH PRESET” menu and | 28 |
| inappropriate or | select “MANUAL PROGRAM” to preset |
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| incomplete. | the channel again. |
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Noisy sound | • The antenna type is | • Check the antenna type (“VHF”/“UHF”). | – |
| |||
| inappropriate. | Contact a Sony dealer for advice. |
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| • The antenna direction | • Adjust the antenna direction. Contact a | – |
| is inappropriate. | Sony dealer for advice. |
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| • Signal transmission is | • Try using a booster. | – |
| low. |
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Distorted picture | • Broadcast signals are | • Turn off or disconnect the booster if it is | – |
| too strong. | in use. |
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Noisy sound |
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Good picture | • The TV system setting | • If the sound of all the channels are noisy, | 27 |
| or channel presetting | display the “CH PRESET” menu and |
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| is inappropriate or | check the TV system (“TV SYS”) setting, |
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| incomplete. | then select “AUTO PROGRAM” to preset |
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| the channels again. |
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Noisy sound |
| • If the sound of some channels are noisy, | 27 |
| select the channel, then display the “CH |
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| |
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| PRESET” menu and select the appropriate |
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| TV system (“TV SYS”). |
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No picture | • The power cord, | • Check the power cord, antenna and the | 4 |
| antenna or VCR is not | VCR connections. |
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| connected. |
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| • The TV is not turned | • Press ?/1 (power). | 9 |
| on. | • Press ! (main power) on the TV to turn | 9 |
No sound |
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| off the TV for about five seconds, then |
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| turn it on again. |
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continued
Additional Information 31