Sony Troubleshooting (continued)

Troubleshooting (continued)

Symptom	Possible cause	Solutions	Page
Good picture	• The volume level is	• Press 2 + to increase the volume level.	10
	too low.
	• The sound is muted.	• Press % to cancel the muting.	10
	• Broadcast signal has a	• Press A/B until a good sound is	15
No sound	transmission problem.	heard. (KV-XA29M61/XA25M61 only)
Dotted lines or	• There is local	• Do not use a hair dryer or other	–
stripes	interference from cars,	equipment near the TV.
	neon signs, hair	• Adjust the antenna direction for	–
	dryers, power
		minimum interference. Contact a Sony
	generators, etc.
		dealer for advice.
Double images or	• Broadcast signals are	• Use a highly directional antenna.	–
“ghosts”	reflected by nearby	• Use the fine tuning (“FINE”) function.	29
	mountains or
	buildings.
	• The antenna direction	• Adjust the antenna direction. Contact a	–
	is inappropriate.	Sony dealer for advice.
	• Use of a booster is	• Turn off or disconnect the booster if it is	–
	inappropriate.	in use.
No color	• The color level setting	• Display the “PICTURE” menu and select	22
	is too low.	“ADJUST” of “PICTURE MODE”, then
		adjust the “COLOR” level.
	• The color system	• Display the “SETUP” menu and check the	25
	setting is	color system (“COLOR SYS”) setting
	inappropriate.	(usually set this to “AUTO”).
	• The antenna direction	• Adjust the antenna direction. Contact a	–
	is inappropriate.	Sony dealer for advice.
Abnormal color	• The magnetic	• Keep external speakers or other electrical	–
patches	disturbance from	equipment away from the TV. Do not
	external speakers or	move the TV while the TV is turned on.
	other equipment, or	Press ! (main power) on the TV to turn
	the direction of the	off the TV for about five minutes, then
	earth’s magnetic field	turn it on again.
	may affect the TV.
TV cannot receive	• The stereo reception	• Press A/B until “AUTO” appears on the	15
stereo broadcast	setting is	screen.
signal.	inappropriate.
(KV-XA29M61/
XA25M61 only)

32Additional Information