Other Information

Other Information

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony Dealer.

No picture, no

Make sure the power cord is plugged in.

sound

If a red light is flashing on the front of your TV for more than a

 

 

few minutes, disconnect and reconnect the power cord to restore

 

 

the TV. If the problem continues, call your local service center.

 

 

Check the TV/VIDEO settings: when watching TV, set to TV;

 

 

when watching video equipment, set to VIDEO (page 13).

 

 

Make sure the batteries have been inserted correctly into the

 

 

remote control (page 2).

 

 

Try another channel; it could be station trouble.

 

 

 

Poor or no picture,

Adjust Picture in the Picture Controls menu under Video

good sound

(page 18).

 

 

 

Adjust Brightness in the Picture Controls menu under Video

 

 

(page 18).

 

 

 

Check the antenna and/or cable connections (page 4).

 

 

 

 

Good picture, no

Press

so that MUTING disappears from the screen (page 13).

sound

Check your Audio settings. Your TV may be set to Auto SAP

 

 

(page 19).

 

 

 

 

No color

Adjust Color in the Picture Controls menu under Video (page 18).

 

 

Only snow appears

Check the Cable setting in the Channel Setup menu (page 20).

on the screen

Check the antenna and/or cable connections (page 4).

 

 

Make sure the channel selected is currently broadcasting.

 

 

 

Dotted lines or

Adjust the antenna.

stripes

Move the TV away from other electronic equipment. Some

 

 

electronic equipment can create electrical noise, which can

 

 

interfere with TV reception.

 

 

 

Double images or

Check your outdoor antenna or call your cable service.

ghosts

￿

 

 

 

 

 

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Sony KV-13FS100, KV-13FS110, KV-20FS100, KV-24FS100, KV 13FS110, KV 13FS100, KV 24FS100 Other Information, Troubleshooting