When problems occur

When problems occur, the ERROR/WARNING or CLEANING LED lights or flashes, and one of the following codes appears on the message display.

ERROR

WARNING

CLEANING

LED

Lit/Flashing

Code

Description

Remedy

 

 

 

 

 

 

 

[L ] and [X X]

 

Restart the system and verify if the

 

 

appear alternately

Loader error.

 

 

on the message

error message disappears. If it occurs

 

 

display.

 

again, note the error code and contact

 

 

 

 

customer service for repair. When [L ]

 

 

[d ] and [X X]

 

 

 

 

and [X X] appear, see “Error Code List”

ERROR/

 

appear alternately

AIT drive error.

in the “Appendix” in the “Operating

WARNING

Flashing (orange)

on the message

 

Instructions” (PDF).

 

 

display.

 

 

 

 

 

 

 

 

 

[C ] and [X X]

 

Replace the data cartridge after

 

 

appear alternately

Data cartridge error.

cleaning the AIT drive. If the same

 

 

on the message

 

problem occurs after doing so, contact

 

 

display.

 

customer service for repair.

 

 

 

 

 

 

 

0 1

Cartridge not completely

Open the front door and reinsert

 

 

inserted.

cartridges as necessary.

 

 

 

 

 

 

 

 

 

 

 

Cleaning cartridge not

Insert the cleaning cartridge in

 

 

0 3

inserted at the beginning

 

 

slot CL/8.

 

 

 

of cleaning.

 

 

 

 

 

 

 

 

 

 

 

 

A data cartridge was

Insert the cleaning cartridge in

 

 

0 4

inserted in slot CL/8 at the

 

 

slot CL/8.

 

 

 

beginning of cleaning.

 

 

 

 

The DOOR button is

Do not attempt to open the front door

 

 

0 5

pressed, when the front

 

 

door is locked by an

manually.

 

 

 

 

 

 

application.

 

 

 

 

 

 

 

 

 

 

Make sure that the operating

 

 

0 6

Internal temperature

environment is within the allowed

 

 

temperature limits (5 to 40°C) and

ERROR/

 

abnormally high.

 

 

verify that AIT autoloader fan is

WARNING

Lit (orange)

 

 

operating normally.

 

 

 

 

 

 

 

0 7

Parts replacement

For replacement parts, contact

 

 

needed.

customer service.

 

 

 

 

 

 

 

 

 

 

 

Too many cartridges in the

 

 

 

0 8

loader. (There are

Eject one or more cartridges from the

 

 

cartridges in all the slots

AIT autoloader.

 

 

 

 

 

 

and the AIT drive.)

 

 

 

 

 

 

 

 

 

The internal temperature

Make sure that the operating

 

 

0 9

of the device is too low to

environment is within the allowed

 

 

 

guarantee operation.

temperature limits (5 to 40°C).

 

 

 

 

 

 

 

 

Cleaning cartridge tape

The spent cleaning cartridge is set.

 

 

1 0

Replace the spent cleaning cartridge

 

 

spent.

 

 

 

with a new one.

 

 

 

 

 

 

 

 

 

 

 

1 1

Cleaning failed.

Cleaning failed. Repeat the cleaning

 

 

procedure.

 

 

 

 

 

 

 

 

 

Explanation of the Display

9