The remote does not function.

•Remove the obstacle.

•Move the remote closer to the system.

•Point the remote at the system’s sensor.

•Replace the batteries (R6/size AA).

•Locate the system away from the fluorescent light.

There is acoustic feedback.

•Reduce the volume.

•For Latin American model, move the microphone away from the speakers or change the direction of the microphone.

The color irregularity on a TV screen persists.

•Turn off the TV set once, then turn it on after 15 to 30 minutes. If the color irregularity still persists, place the speakers farther away from the TV set.

CD/MP3 playerThe disc tray does not open and “LOCKED” appears.

•Contact your Sony dealer or local authorized Sony service facility.

The disc tray does not close.

•Place the disc correctly.

•Always close the tray by pressing Z on the unit. Trying to press the tray closed with your fingers may cause problems with the player.

The disc does not eject.

•You cannot eject the disc during CD Synchro Recording. Press x to cancel the CD Synchro Recording, then press Z on the unit to eject the disc.

•Consult your nearest Sony dealer.

There is no picture (Mexican model only).

•Check that the system is connected securely.

•Make sure you connect the system to the video input jack of your TV (page 7).

•Make sure you turn on the TV and operate the TV correctly.

•Make sure you select the video input on the TV so that you can view the pictures from this system.

•This system conforms to the NTSC color system. Make sure your TV (color) system is NTSC.

•Press CD (or FUNCTION repeatedly) to switch the function to CD.

Play does not start.

•Open the disc tray and check whether a disc is loaded.

•Wipe the disc clean (page 33).

•Replace the disc.

•Place the disc that this system can play (page 4).

•Place the disc correctly.

•Place the disc in the tray with the label side up.

•Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.

•Press N to start play.

Disc access takes a long time.

•Set “CD POWER ON” by CD power manage function (page 15).

The sound skips.

•Wipe the disc clean (page 33).

•Replace the disc.

•Try moving the system to a place without vibration (e.g., on top of a stable stand).

•Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.

Play does not start from the first track.

•Press PLAY MODE repeatedly until both “PGM” and “SHUF” disappear to return to Normal Play.

MP3 audio track cannot be played back.

•Recording was not performed according to the ISO9660 Level 1 or Level 2 format or Joliet in the expansion format.

•The MP3 audio track does not have the extension “.MP3”.

•The data is not stored in MP3 format.

•Discs containing files other than MPEG 1 Audio Layer-3 files cannot be played.

MP3 audio tracks take longer to play back than others.

•After the system reads all tracks on the discs, playback may take more time than usual if:

–the number of albums or tracks on the disc is very large.

–the album and track organization structure is very complex.

Troubleshooting

continued

29GB