•When an image file has been processed by a computer or when the image file was recorded using a model other than that of your camera, playback on your camera is not guaranteed.
•The camera is in USB mode. Delete the USB connection.Computers
You cannot install “PMB”.•Check the computer environment required to install “PMB”.•Install “PMB” in an orderly manner (page 24).•Change the USB mode of the camera to [Mass Storage].“PMB Portable” does not start.•Change the USB mode of the camera to [Mass Storage].
“PMB” does not work correctly.•Finish “PMB” and restart your computer.Your camera is not recognized by the computer.•Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camera.
•Disconnect the USB cable from the computer and the camera, and restart the computer, then connect the computer and your camera again in an orderly manner (page 26).
•Make sure the media check tool of the computer activates. For details on the media check tool, see “PMB Guide” (page 25).
•Install “PMB” (page 24).•The camera and a computer are connected with USB cable before the USB driver is installed.
Follow the steps below to uninstall the driver not recognized correctly and install the USB driver again.
Log on to the computer with the user ID of the administrator authority.1Make sure the camera is connected to the computer.2Click [Start].36If the driver below, not correctly recognized, is installed,
•[Sony Mobile HD Snap Camera] in [Other Devices]
7When [Confirm Device Removal] screen appears, click [OK] and delete it.8Turn off the power of the camera, remove the USB cable, and
*The driver letter (such as (E:)) may differ depending on the computer you are using.
3Click [Open],33