Sony MSAC-FD2M Troubleshooting, 23-GB, Remedy, Symptom

Troubleshooting

Check the items listed below before calling for service. If there is still a problem after making these checks, call your Sony dealer or local authorized Sony Service facility.

Symptom	Remedy
Cannot install	•CD-ROM not inserted in drive.
	t Insert CD-ROM provided into the
	drive.
	•Installation file name is wrong.
	(For Windows)
	t See Operating Instructions. (p. 7)

Cannot access “Memory Stick”

•Battery charge is low or batteries have not been inserted into unit.

tReplace the two batteries with new ones. (Replace both batteries at the same time.)

•Batteries inserted incorrectly.

tSee Operating Instructions and install batteries correctly. (p. 5)

Power shuts off automatically

If the adaptor is not used for approx. five minutes, it goes automatically into sleep mode to conserve battery power. The adaptor cannot be accessed when it is in sleep mode. To use the adaptor again, remove it and then reinsert. If the adaptor is still in sleep mode, leave the adaptor for a while before reinserting it.

Information Additional

[MSAC-FD1 Utility] will	•File Exchange is <enabled>.
not start.	t Change File Exchange to <disabled>.
(For Macintosh)	(p. 15)
File list menu fails to	•MSAC-FD2M has been inserted in the
appear when MSAC-	floppy disk drive without starting up
FD2M is inserted into	[MSAC-FD1 Utility].
drive.	t Start up [MSAC-FD1 Utility] and
(For Macintosh)	then insert MSAC-FD2M.