Troubleshooting

Should any problem persist after you have made those checks, consult your nearest Sony dealer. If “C: ￿￿: ￿￿” appears on the

LCD screen, the self-diagnosis function has worked. See page 38.

Symptom

Cause and/or Solution

The camera does not work.

The camera does not operate when using a battery pack that is not an “InfoLITHIUM”

battery pack.

nUse an “InfoLITHIUM” battery pack. (p. 13)

The floppy disk is not installed properly. nRemove the disk and reinstall it. (p. 8)

You cannot record images.

PLAY/CAMERA is not set to CAMERA. nSet it to CAMERA. (p. 16)

The tab on the disk is set to the writing

impossible position.

nSet it to the writing possible position. (p. 8)

The picture is noisy.

• The camera is placed near a TV or other

 

equipment that uses strong magnets.

 

nPlace the camera away from the TV, etc.

The picture is too dark.

• You are shooting a subject with the light source

 

behind the subject or light is insufficient.

 

nAdjust brightness of the image. (p. 9)

 

• The LCD screen is adjusted too dark.

 

nAdjust brightness. (p. 9)

Incorrect date and time

• The date and time are not set.

are recorded.

nSet the date and time. (p. 13)

 

 

Vertical streaks appear

• The smear phenomenon.

when shooting a very

nThe camera is not malfunctioning.

bright subject.

 

The battery life

• The ambient temperature is too low.

deteriorates too fast.

• Charging of the battery pack is not enough.

 

nCharge the battery pack fully.

 

• The battery pack has served its time.

 

nReplace the battery pack with a new one.

36-EN