e-mail support@earthlink.net
hours 7 days a week, 24 hours a day
Microsoft® Windows® XP operating system, Internet Explorer, Office XP Professional (On selected models), Office XP
Small Business Edition (On selected models), Outlook® Express, Word (On selected models)
(Microsoft Corporation)
Web site http://www.sony.com/pcsupport
phone 888-4-SONY-PC (888-476-6972)*
hours 7 days a week, 24 hours a day
* Support from 888-4-SO NY-PC is free of c harge for 9 0 days after the original date of purc has e.
PC-Cillin® 2000 (Trend Micro, Inc.)
Web site http://www.antivirus.com/pc-cillin
phone 949-387-7800; 900-820-8324*
e-mail support@trendmicro.com
hours M - F, 8AM - 5PM PST
* Support from 949-987-7800 is free of c harge. Support from 9 0 0 -820-8324 is fee-based.
Quicken® 2002 Basic (Intuit, Inc.)
Web site and Online support http://www.intuit.com/support
phone 900-555-4688
hours 7 days a week, 24 hours a day
RealPlayer®, RealJukebox (RealNetworks, Inc.)
Web site http://service.real.com/rjoptions.html
e-mail http://service.real.com/help/call.html
RecordNow DX (VERITAS Software Corp.)
Web site http://www.easy.co.jp/jrndx/sony
phone 800-326-9551*
* T elephone support is provided by Sony.
Sony Applications (Sony Electronics Inc.)
Web site and Online support http://www.sony.com/pcsupport
phone 888-4-SONY-PC (888-476-6972)*
hours 7 days a week, 24 hours a day Page 68