GB
83
Others
Troubleshooting
If you experience trouble with the camera, try the following solutions.
The battery pack cannot be installed.
•When you insert the battery pack, use t he tip of the battery pack to push the
lock lever (page16).
•You can use an NP-FW50 battery pack only. Make sure that the battery is
NP-FW50.
The remaining battery level indicator shows incorrect level or
power runs out quickly despite the indicator showing sufficient
battery level.
•This phenomenon occurs when you use the camera in an extremely hot or
cold location.
•The battery pack is discharged. Install a charged battery pack (page 16).
•The battery pack is dead. Replace the battery pack with a new one.
Cannot turn the camera on.
•Install the battery pack correctly (page 16).
•The battery pack is discharged. Install a charged battery pack (page 16).
•The battery pack is dead. Replace the battery pack with a new one.
1Check the items on pages 83 to 87. Also refer to
αHandbook” (PDF).
2Remove the battery pack, wait for about one minute, re-
insert the battery pack, and then turn on the power.
3Reset the settings (page61).
4Consult your Sony dealer or local authorized Sony service
facility.

Battery pack and power